Claims Technician

3 weeks ago

South East England, United Kingdom Adjusting Appointments Limited Full time

**Claims Technician - Private Clients - UK remote working, salary up to £28,000 per annum plus an excellent benefits package, offering a full training development programme, support towards Industry qualifications, 25 days holiday plus bank holidays,Healthcare, Pension, Employee wellbeing assistance, Life Assurance plus the flexibility for hybrid working supporting a work/life balance.**

A global leader within the Loss Adjusting Industry and renowned worldwide for being passionate about what they do are now seeking a talented Claims Technician/Adjusting Executive to join a highly successful Private Clients team. This is a technical assistantrole.

**Your responsibilities**:

- Work on a one to one basis with the loss adjusters
- Maintain electronic files to a high auditable standard, including preparation of claim documentation as required.
- Manage incoming and outgoing correspondence and complete case enquiries as directed by the adjuster
- Provide assistance on site on occasion, including minute taking of meetings, preparation of the action plan, taking statements/photographs etc as directed

**About you**:

- Have the confidence and ability to deliver excellent Customer Services throughout the lifecycle of the claim
- Organised and be able to work to tight deadlines
- Exceptional communication and negotiation skills
- Able to work in a demanding environment and be able to handle difficult situations
- Experienced in using computer based claims handling systems
- Hold either Cert CILA or Cert CII or the desire and agreement to attain this during the first year

This is a full-time, permanent role, 35 hours per week Monday to Friday.

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