Receptionist

3 weeks ago


Reading, United Kingdom Archvale Full time

Job role: Receptionist

Job type: Permanent

Location: Westwood Road Surgery

**Salary**: £11.90

Working hours: Part time. Working days and hours are TBC

**About Us**

We are a rapidly growing GP-led organisation with a mission to ensure that all patients have access to comprehensive, coordinated and continuous care within a sustainable primary care system.

We appreciate that our whole primary care system is struggling, which is causing a negative effect on patient care and staff happiness. We believe that we can turn this around by reimagining how primary care is delivered from the ground up by placing a focus on data insights, technology and clinical innovation.

Ultimately, we want to improve patient access, patient experience and health outcomes to significantly increase the quality of care for our patients. However, we can only build the best primary care service there is if our colleagues are happy, empowered and supported within an excellent working environment.

If you believe that there are ways to drastically improve the way primary care is delivered for both patients and staff alike and you want to be a part of this; then we would love to meet you and tell you more about our plans.

**Overview**:
**Duties are listed below but are not limited to**:

- Greet patients and visitors as they arrive at the practice, ensuring a positive first impression.
- Manage patient appointments, including scheduling, rescheduling, and cancellations, using electronic booking systems.
- Answer incoming telephone calls promptly and courteously, directing inquiries to the appropriate staff members or departments.
- Respond to patient queries and provide information about services, opening hours, and other relevant information.
- Assist with general administrative tasks, such as photocopying, scanning, and filing documents.
- Adhere to practice policies and procedures, including those related to patient confidentiality and data protection.

**Essential criteria**:

- Previous experience in a customer service or administrative role.
- Excellent interpersonal skills, with the ability to communicate effectively and empathetic with patients and colleagues.
- Strong organisational skills and attention to detail, with the ability to multitask and prioritise tasks efficiently.
- Flexibility to adapt to changing priorities and work in a fast-paced environment.
- Strong IT skills

**Desirable criteria**:

- Previous experience in receptionist roles.
- GCSEs in English and Maths.
- Previous experience of working in a healthcare setting.
- Experience using EMIS.

**Benefits**:

- 27 days annual leave (pro-rata) plus 8 bank holidays (pro-rata)
- NHS Pension Scheme
- Life Assurance
- Income Protection
- Enhanced sick pay
- Medicash health cash plan
- Workplace Nursery Scheme

**Job Types**: Part-time, Permanent

**Salary**: £11.90 per hour

Schedule:

- Monday to Friday

Application question(s):

- How many hours would you be available to work?
- What days would you be available to work?

**Language**:

- English (preferred)

Work Location: In person


  • Receptionist

    1 month ago


    Reading, United Kingdom The Best Connection Employment Group Full time

    The Best Connection are recruiting a Temporary Part-Time Receptionist for our client in Reading. Do you have excellent communication skills and enjoy providing exceptional service? **Position: Part-Time Receptionist** **Hours: 0800-1300** **Location: Reading** **Pay: £12 per hour** **Key Responsibilities**: Greet and welcome visitors with a warm and...


  • Reading, United Kingdom Page Personnel Full time

    Permanent - Receptionist - Saturdays only - Reading - This is a permanent, Saturdays only Receptionist role based in Reading **About Our Client**: Our client is a prominent player in the Leisure, Travel & Tourism industry. They are a medium-sized establishment located in Reading, Berkshire, known for their commitment to delivering excellent customer service...


  • Reading, United Kingdom Page Personnel - UK Full time

    Permanent - Receptionist - Saturdays only - Reading - This is a permanent, Saturdays only Receptionist role based in Reading **About Our Client**: Our client is a prominent player in the Leisure, Travel & Tourism industry. They are a medium-sized establishment located in Reading, Berkshire, known for their commitment to delivering excellent customer service...

  • Dental Receptionist

    1 month ago


    Reading, United Kingdom Castle Hill Dental Clinic Full time

    **Dental Receptionist Recruitment** We are currently recruiting for a motivated and enthusiastic receptionist to join our busy mixed practice Castle Hill Clinic. As a member of our committed supportive and long standing reception team we are looking for someone who will complete our team. Attitude and an interest in learning is more important to us than...

  • Receptionist /admin

    1 month ago


    Reading, United Kingdom RX Plus Facilities Full time

    **Temporary Receptionist /Admin Job Opportunity at Mitie Group Ltd**: Are you a proactive and organized individual with excellent communication skills? Do you enjoy working in a fast-paced environment and providing top-notch customer service? If so, we have a fantastic opportunity for you to join Mitie Group Ltd as a Temporary Receptionist /Admin in Reading,...

  • Dental Receptionist

    1 month ago


    Reading, United Kingdom Markham Associates Dental Practice Full time

    **What the role involves**: - **Opportunity to work full time**: - Understand the vision and brand message for the practice - Front of house and receptionist duties; telephone management including booking and rescheduling appointments - Processing payments and recording daily takings - Opening and closing the practice - Provide outstanding customer service...

  • Legal Receptionist

    6 hours ago


    Reading, United Kingdom Reed Business Support Full time

    Reed Business Support are recruiting for a Legal Receptionist who is seeking a new and exciting challenge within a solicitor’s firm based in Reading. **Responsibilities**: - Meet and greet clients and visitors to the office - Responding to new website and telephone enquiries - Arranging appointments for the lawyers across all our office locations -...

  • Receptionist

    8 hours ago


    Reading, United Kingdom The Roseate Reading Full time

    **Receptionist - The Roseate Reading Hotel, UK** We are looking for an enthusiastic, talented and dedicated Receptionist to join our luxury hotel brand. Our iconic property has a luxurious selection of guest rooms & suites, a signature restaurant, stylish bar, a lounge for afternoon tea plus a unique spa located on the top floor of the building with a...

  • Receptionist

    7 hours ago


    Reading, United Kingdom OCS Group Full time

    As a Receptionist you'll act as the first point of contact for all visitors and staff to the building providing an excellent first impression You will work in the busy and ever-changing environment of the reception within our hardworking team, ensuring customer satisfaction and care amongst clients and visitors alike. You will be working Monday - Friday,...

  • Receptionist

    1 month ago


    Reading, United Kingdom The Willink School Full time

    **Job Title**: School Receptionist **Salary**:Band C3-C5 £20,812 - £21,575 Full time equivalent, £10,679 - £11,071 actual salary **Part time**:22.5 hours per week, 39 weeks per year, term time only with INSET (training days) by agreement **About us**: The Willink School is a mixed 11-18 community school with 1200 students on roll. We are the state...


  • Reading, Reading, United Kingdom Executive Connect LTD Full time

    Receptionist Experience of working in a similar customer facing role Experience with basic administration Working knowledge of common IT applications Excellent telephone manner and customer service skills Excellent interpersonal and communication skills Ensure all visitors are processed according to procedure Receive all incoming telephone calls and transfer...


  • Reading, United Kingdom Page Personnel Full time

    This is a permanent Receptionist/Admin Assistant role based in Reading - Receptionist/Admin Assistant - Reading - Permanent - Office Based **About Our Client**: The company is a well-established professional services firm with over 1000 employees based in Reading. Renowned for its commitment to excellence and quality, it serves a diverse range of clients...

  • Receptionist

    4 weeks ago


    Reading, United Kingdom BBO recruitment Full time

    One of our clients based in the centre of Reading is looking for a receptionist to join their team, this position will be part of the facilities team, who will often be the first point of contact for clients **Duties**: - Welcoming guests into the building. - Provision of cover for other Reception/Facilities Office staff - Dealing with and directing...


  • Reading, United Kingdom Castle Hill Dental Clinic Full time

    **Dental Receptionist Recruitment** We are currently recruiting for a motivated and enthusiastic receptionist to join our busy mixed practice Castle Hill Clinic. As a member of our committed supportive and long standing reception team we are looking for someone who will complete our team. Attitude and an interest in learning is more important to us than...

  • Security Receptionist

    4 weeks ago


    Reading, United Kingdom Mitie Full time

    **Job ref: 25216** **Pay rate: £14.39 per hour** **Job Overview** Mitie has a great opportunity for a Front of House Receptionist to join the Total Security Management Team; The Receptionist will be based with one of our prestigious customers. This is a permanent role reporting into the Operations Manager. **Main Duties** - To work as part of a team to...


  • Reading, United Kingdom Royal Berkshire NHS Foundation Trust Full time

    An exciting opportunity to join our paediatric team has become available, we're looking for a full time receptionist to work on our receptionist desk, that person will be a friendly welcoming face for our patients and their visitors coming to their appointment. The working pattern is Monday - Friday, 8.45-16.45 shift timings ideally. Providing...


  • Reading, United Kingdom Page Personnel - UK Full time

    This is a permanent Receptionist/Admin Assistant role based in Reading - Receptionist/Admin Assistant - Reading - Permanent - Office Based **About Our Client**: The company is a well-established professional services firm with over 1000 employees based in Reading. Renowned for its commitment to excellence and quality, it serves a diverse range of clients...

  • Ad Hoc Receptionist

    4 weeks ago


    Reading, United Kingdom Lah Property Marketing Full time

    **Description**: Cover Receptionist Are you looking for a role where you work occasionally and could fit around study/family/own business. One which gives you the flexibility to work as and when you choose? We have an opportunity for temporary cover receptionists to provide exceptional customer service, on an ad hoc basis. This role will be perfect for...

  • Receptionist

    4 weeks ago


    Reading, United Kingdom Sascron Car Supermarket Full time

    **Sascron Car Supermarket**, based between Basingstoke and Reading, are looking to recruit a Part Time Receptionists to work the following hours: **1pm - 6pm - Monday to Friday** Hourly rate is £10.50 Duties to include; - Meet and greet customers - Answer telephones - Ensure reception and customer facing areas are kept clean and tidy This a...

  • Receptionist

    2 days ago


    Reading, United Kingdom Safe-tech windows ltd Full time

    Hi We at Safe-tech windows ltd are looking for experienced receptionist/ office administrator. We are well established Reading based Double glaze window manufacturer. We are looking for who can deliver excellent customer service by communicating with our clients in courteous manner. Manage client appointments. Manage bills and put them in software. In...