Workplace Administrator

Job Introduction **Role: Workforce Administrator (Fixed Term Contract, 12 months covering maternity leave)**Location: Anstey Frith House, Glenfield, Leicester, LE3 8RN**Salary: £23,575 per annum, with additional payments for unsociable hours**Hours: 37.5 per week **Working Hours: 07:00am - 19:00pm (8-hour shifts that rotate between the team) with some occasional weekend cover (Remote)**Enhancements / Benefits**:You will attract an additional 30% when working Monday to Friday evenings and 45% working weekends. Generous annual leave entitlement & NHS Pension - we also honour NHS continuous service - bring your entitlement with you DHU Healthcare is a ‘not-for-profit’ community interest company providing a diverse range of services to the NHS frontline, including urgent and emergency care, primary care, out of hours services and NHS111. We care for patients across the West and East Midlands - a population totalling around 14 million. As a socially conscious organisation, we provide compassionate, high-quality care to our patients and offer a supportive work environment to our 2,500 DHU employees. If you would like to find out more about us, you can visit our website at Our profile: DHU Healthcare. **Main duties of the job**The post holder will be part of a team based in Anstey Frith House, Leicester. The post holder will participate in maintaining a centralised rota management (rota master) system for the operational purpose and provide an administrative service to support service delivery. Computer systems will be used to capture rota information. The Workforce Coordinator will be part of a multi-professional/skilled team including medical, clinical and support staff providing accessible services to the population across Leicester, Leicestershire & Rutland.The post holder will participate in promoting and advancing DHU Health Care CIC, whilst working towards DHUs **Values, behaviour's, and principles** **We are always**:Compassionate **we show kindness, consideration and understanding in everything we do and demonstrate our caring nature to our patient, people, and communities.**Accomplished **we are available day and night a response, adaptable, professional NHS partner, providing the best advice, care, and treatment for every individual.**Respectful **we** recognise the value that individual and team difference bring welcoming views, listening, being honest, and learning from other experiences.**Encouraging **we believe everyone matters, so we inspire confidence in other promoting speaking up, fostering career-long learning and development, and supporting improvement ideas.

**Responsibilities**:

- Pro-actively ensure that staffing requirements within DHU Operations and Clinical Services are met by maintaining an effective / efficient rota system.
- Perform any administrative tasks supporting the creating, collation and completion of rotas within DHU, as required.
- Communicate efficiently with all personnel covered by the rota system to ensure clarity of working times and arrangements, in order to maintain financial viability of service.
- Assisting with the maintenance of a centralised rota/staff database to facilitate joined up working with other departments within DHU i.e. finance, human resources etc.
- Provide detailed and accurate management information from the rota/staff databases, when requested.
- Maintain/update the rota website and upload details on a daily basis to ensure efficiency of service is maintained.
- Ensure that the appointment systems for the DHU bases and peripherals are maintained and kept up to date.
- Notify Workforce Manager of any efficiency that could be made within the provision of service to facilitate quality improvement within the organisation.
- Deal appropriately with instructions and queries from surgery staff, clinicians and outside agencies and escalate to management where appropriate.

***Essential Qualifications/Skills**:

- 4 GCSEs Grades A-C or Equivalent, including English & Math's.
- 6 months suitable experience of a busy office environment.
- Proven ability to communicate with a variety of people.
- Experience of IT systems and Microsoft office programs.
- Proven organisational skills.

***Desirable Qualifications/Skills**:

- A level, GCSE/A Level IT.
- Excel qualification.
- Previous experience working within the NHS.
- Experience of maintaining databases.
- Proficient and competent in the use of ROTAMASTER.

***In return, we can offer**:Joining DHU means you will receive some great benefits. This will include access to the NHS pension scheme - alongside a generous annual leave allowance that grows with your length of service or recognises your existing NHS commitment. We provide an incremental sick pay scheme and family friendly policies like maternity and paternity pay that match the NHS offer, alongside working enhancements including an additional 30 - 45% of annual salary for unsociable hours benefit (earning potential will vary on shift days / ti