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Restaurant Supply Planner

5 months ago

Hemel Hempstead, United Kingdom Martin Brower Full time

**1 x Restaurant Supply Planner - Full Time, Permanent**

**Location: Hemel Hempstead or Heywood**

**Shift Pattern: Mon-Fri 08:30-17:00 and 1 weekend in 8**

**Job summary**:

- To manage the Supply activities to achieve success in all areas.To build, maintain and develop strong relationships with the Customer, Suppliers and internal stake holders. Best-in class supplier management and effective communication & information sharing across the full supply chain. To support on value add projects and business change initiatives.

**Travel***:

- McDonald’s Restaurants UK & Offices
- MBUK Centres & Offices
- Travel 1-2 days per month possible

**Major duties & responsibilities**:

- Manage the demand and supply planning for all products for a pre-determined amount of restaurants geographically located
- Ensure the ordering system is operating with the most accurate information needed to generate consistent accurate order proposals
- Ensure order proposals assure supply whilst consistently minimising costs
- Ensure checks and controls on data integrity and performance are maintained and closely monitored. Investigate and remedy, where needed, any deviations against KPI's on stock transfers, order modifications, late stock additions, forecast accuract and order proposal accuracy
- Working with the Advanced Forecasting System (AFS) to investigate and answer restaurant queries on the department helpdesk system within the agreed service level agreement (SLA)
- Develop relationships and communication channels with restaurants, franchisees and others as necessary. Educating restaurants on the use of MB Sync (order system) and proactively demonstrating restaurant improvement. Ensuring the necessary restaurant engagement targets are exceeded
- Contribute to the continuous improvement of systems, tools, perople and processes that support the overall Restaurant Supply function
- Ensure planning models, forecasts, ordering parameters and stock projections are sufficiently accurate to assure supply with maximum efficiency and minimum cost
- Develop relationships and communication channels with restaurants, franchisees and others as necessary to ensure the ordering system is operating with the most accurate information and understanding/action possible contrained supply situations needed to generate an accurate order proposal
- Plan for known peak and special trading periods
- Alignment with the rest of the Restaurant Supply team
- Deal with restaurant queries within the agreed SLA

**Profile**:

- Desirable:

- 1+ years' experience within a supply chain/logisitcs function
- An understanding of replenishment/forecasting processes
- Process driven with evidence of change management and continual improvement.
- Problem solver, analytical thinker, able to articulate the case and engage people to support to achieve the goal.
- Essential:

- A can do positive attitude
- A team player

**Technical competencies**:

- Desirable:

- Systems - MS Office (Excel, Word, PowerPoint) / Demand & Supply Planning i.e. Manugistics, SAP, JDA, Oracle or similar
- Knowledge and/ or experience of manufacturing and production environments
- CIPS / CILT qualified

**Behavioural competencies**:

- Excellent communication skills in verbal, written and formal presentation formats.
- Ability to build and maintain good relationships.
- Results focussed and committed to customer satisfaction.
- Ability to organise and prioritise workloads in a high pressured environment.
- Strong attention to detail with the ability to identify and resolve problems in a systematic way.
- Prioritises work to ensure customer needs are met
- Plans and organises self and work
- Prioritises meeting customer needs safely
- Strive for excellence by surpassing established standards
- Communicates across functions
- Keeps management informed about progress and problems
- Proactively seeks feedback
- Approachable and sincere
- Outstanding attention to detail
- Understanding the financial implications of decisions made
- This list is not intended to be exhaustive. During the course of your employment the duties of the role may change from time to time to meet changing business circumstances. In the interests of flexibility, the Company reserves the right to ask that you perform duties instead of or in addition to your normal duties provided that these duties are reasonable and within your capabilities.