Generalist Adviser

**Position**: Generalist Adviser - foodbank

**Location**: Sefton, Merseyside, North West England

**Closing date**: 10 May 2024

**Role details**:
Job title:
Generalist Adviser - foodbank

**Location**:
Sefton, Merseyside, North West England

**Salary**:
25,819

Salary pro rata:
No

London allowance:
No

Hours per week:
35 hours | part-time hours considered

Type of contract:
Permanent

10/05/2024

Closing time:
12:00

Interview date:
16/05/2024

The cost-of-living crisis is biting hard for many people in Sefton and demand for our advice services is rising, and people seeking training or work or with poor health need encouragement to ask for help in navigating the benefits system, or deal with money worries. We are looking for an adviser to work in South Sefton Foodbanks to provide face to face advice, primarily with benefit issues.

You will work from foodbanks the majority of the time and also have weekly day/s based with our Welfare Benefits team in our Bootle office. This is a genuine opportunity to join a passionate and dedicated high-performing team of advisers, caseworkers and money advisors to help people in Sefton with the problems they face, particularly with Universal Credit, Personal Independence Payment, better off calculations and other welfare benefits and debt. 92% of our clients agree or strongly agree they would recommend our advice service to other people.

You will have a thorough understanding of the issues involved in interviewing and working with clients, and in particular vulnerable people, with excellent communication skills, with the ability to engage confidently with clients and our partners.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.