Facilities Services Assistant

2 months ago

Scunthorpe, United Kingdom iWork Recruitment Limited Full time

Contract to start ASAP until 31-03-23 with a possible extension.

Friday hours are 8.30am - 4.30pm

Must be able to travel to Brigg as may be based at Cary Lane Offices

**Job purpose**

Post holders will be expected to be flexible in undertaking the duties and responsibilities attached to their post and may be asked to perform other duties, which reasonably correspond to the general character of the post and are commensurate with its level of responsibility.

**Main responsibilities**:
Provides a high quality, courteous, initial point of contact for receiving all visitors to the main council buildings, Church Square House and Hewson House. Ensures visitor compliance with building security and fire management procedures while in the reception area. Some evening or weekend working may be required to support the needs of the business.

Sorts and processes incoming and outgoing paper and electronic mail. Using mail room facilities including a franking machine and folder/inserter machine.

Undertakes audio-transcription including PACE recordings from interviews conducted under caution.

Completes typing and word-processing requests submitted through the services electronic workload management system and monitors and maintains centralised stationery supplies.

Files, maintains and archives documentation via electronic document management systems. Maintains databases and produces management information as directed. Completes photocopying, printing and scanning using centralised multi-function devices.

Processes financial requests submitted electronically by service users including the raising of orders for goods, services and works, processing of invoices using the client’s financial management system.

Receipts money and completes and submits electronic income return to finance team.

Processes requests for travel and accommodation using the electronic travel booking system.

Carries out Facilities Management tasks within the buildings including dealing with building fault reports, conducting building tours for new staff including fire management information, and use of the workspace and facilities.

Allocates lockers, produces employee identity cards, staff parking permits and other permit/access cards.

Allocates and monitors temporary access cards and resolves or reports faults with office equipment.

Manages meeting room bookings and monitors and maintains meeting room facilities and resources.

Attends team and building meetings including taking minutes when required.

Taking part in any data collection exercises or pilot schemes to support the implementation of new innovations or technologies.

**Knowledge, skill and experience**:
RSA level 2 in word processing or equivalent level of competence and experience of audio typing.

Experience of working in an administrative and general financial environment.

Excellent numerical skills.

Able to communicate effectively both verbally and in writing.

Able to work as part of a team or on own initiative, planning, prioritising own work.

Able to work positively under pressure to tight deadlines and manage own time effectively.

Able to demonstrate sensitivity and understanding of data protection issues.

Personal qualities of patience, determination, helpfulness and tenacity.

Able to demonstrate customer care skills which include a courteous and sympathetic manner coupled with assertiveness as appropriate

Working knowledge of building related regulations, workplace health and safety and preferably council policies and procedures in relation to facilities management.

5224075 -02-23

**Salary**: £10.79-£10.98 per hour

Schedule:

- Monday to Friday

Reference ID: 5224075 -02-23

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