Receptionist

A fantastic opportunity has arisen for a Receptionist at our 4* Hotel in Dunkeld.

No experience required.

Dunkeld House Hotel boasts an unrivaled experience of Scottish country living. Our four-star luxury hotel sits on 280 acres of well-maintained and natural woodland and overlooks the wide and fast-flowing River Tay. We have 98 bedrooms, gym, spa facilities and pool and a selection of conference and event facilities to accommodate weddings, private functions and business services.

**The Role**:

- Provide an efficient and friendly check in and out service
- Answer telephone calls promptly and direct calls efficiently
- Process out of hours reservations enquiries
- Provide hotel and local information to guests as required
- Complete end of shift procedures
- Assist the reservations team with administration as required
- Ensure the front desk is kept presentable and manned at all times
- Assist in hotel fire evacuations
- Deal with any guest issues promptly and rectify where possible
- Log all maintenance issues as and when they arise

**The Person**:

- Previous experience of working in a similar role would be preferred, but is not essential as full training can be provided
- Hospitality experience is preferred but not essential
- No qualifications necessary, however a basic understanding of Maths and English is required
- Strong customer service skills, an attention to detail and good communication skills are vital
- Must be smart and well presented

INDHOTEL