Facilities Co-ordinator

5 months ago

Dover, United Kingdom National Trust Full time

If you enjoy being part of a team which cares for and maintains glorious mansions and halls, keeping them an attractive tourist location, this role would be perfect for you.

What it's like to work here:As its world-famous status suggests the White Cliffs of Dover have a special place in the national consciousness and seeing upwards of 500,000 visitors a year is the busiest property in our care but is by no means all we look after.

South Foreland Lighthouse, a striking Victorian lighthouse, home to Marconi’s famous ship to shore radio transmissions and is the closest point to Europe in the UK. Ideal for kite flying it’s a popular family destination.

Fan Bay Deep Shelter, lain forgotten deep within the cliffs for many years, now open for guided torchlit tours is a time capsule from World War II with unique challenges regarding its maintenance. Rated number 1 in our area on Trip Advisor it’s a popular must-see attraction.

Our team at Winchelsea care for an extensive area surrounding the town. Comprising of agricultural farms, waterways and even a burial mound it is a haven for nature & wildlife. As well has woodland, reedbeds, military structures and 10km of coastline there is plenty to keep us busy.

Click here for more information about this location

What you'll be doing:As the Facilities Co-ordinator, you’ll support the delivery of an efficient and flexible facilities service to enable the successful operation of the portfolio.

You’ll be working closely with the Operations Manager and Business Service team to support daily operations and meet its objectives by ensuring high standards are delivered and maintained at all times.

You’ll be assisting with the delivery of planned, preventative and reactive maintenance and repairs and compliance tasks, ensuring that the portfolio meets all legal requirements.

You'll be leading the administration of our compliance work and coordinating and supervising contractors whilst using tailored National Trust systems to supervise and update works.

You'll be supporting the Duty Management rota on up to 6 weekends per year. The role also involves compliance tracking, risk assessments, waste management and meter reading.
**Please also read the full role profile attached to this advert.**

Who we're looking forWe would love to hear from you if you have:

- Experience in a facilities/admin role in a customer service environment
- Flexible, customer focussed approach with understanding of good customer service standards
- Good organisational skills and attention to detail
- Good interpersonal and communication skills
- Ability to multi-task and work in collaboration with other departments
- Good IT skills (Microsoft Office)

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice

Requirements :Compliance.Eligibility to Work in the UK
Permanent p/t (22.5 hrs pw)

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