Receptionist/admin Assistant

2 weeks ago


Peterborough, United Kingdom The Hamptons Hospital Full time

**About the role**

The receptionists will cover the 3 main reception areas within the Hospital, welcoming patients, with some telephone answering and redirecting, enquiry handling including self-pay enquiries, and medical document handling.

**About the Shifts**

We will be offering part time and full time rota patterns. Our rotas will be based on a 2 week rolling pattern covering our opening hours between 0645 - 2100 Mon-Friday, 0700-1300 on Saturdays. Shifts are between 5-7 hours in length depending on the pattern selected (please ask for further details on shifts)

**Responsibilities will include**:

- Delivering exemplary customer service as the first point of contact within the hospital either by phone, e mail or in person
- Welcoming patients and visitors on arrival
- Undertaking patient registration, ensuring correct demographics are recorded on the Compucare IT systems on arrival, and making necessary department aware of patient arrivals.
- Monitoring and tending to patients in the waiting areas
- Answering telephone, taking messages, redirecting, or responding to Self-pay enquires.
- Monitoring patients journey through the hospital and supporting clinical teams for timely discharge
- Work alongside the consultants and clinicians in the provision of patient care, responding to requests in a timely manner, whilst ensuring protocols and procedures are followed.
- Ensuring waiting areas and reception areas are always clean and tidy, and meet health & safety / infection control standard
- Liaising with porters and other in-house Facilities services as required
- Amending, cancelling, patient booking lists, and liaising with clinical/ booking teams updating them on changes and cancellations
- Management of the medical record function, storage, retrieval, tracking, preparation for new admissions and copying of records as required
- Follow patient confidentiality policy and be aware of the data protection
- Completing Patient Pre-Authorisation checks - as required
- Taking payments and entering payments on the system
- Other Ad Hoc duties requested by the management team
- The above duties and responsibilities are not an exhaustive list and may be reviewed/ amended to meet the business needs_.

**Job Types**: Part-time, Permanent

**Salary**: £22,383.00 per year

**Benefits**:

- Company pension
- Flexitime
- On-site parking
- Private medical insurance
- Sick pay

Schedule:

- Every weekend
- Flexitime
- Monday to Friday

Ability to commute/relocate:

- Peterborough: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Reception / Healthcare admin: 2 years (required)

Work Location: In person

Application deadline: 30/09/2023



  • Peterborough, United Kingdom The Hamptons Hospital Full time

    **About the role** The receptionists will cover the 3 main reception areas within the Hospital, welcoming patients, with some telephone answering and redirecting, enquiry handling including self-pay enquiries, and medical document handling. **About the Shifts** We will be offering part time and full time rota patterns. Our rotas will be based on a 2 week...

  • Receptionist

    4 weeks ago


    Peterborough, United Kingdom Brook Street Full time

    Do you have experience in Administration or working in a confidential environment? If so, then we our client is seeking an Admin Officer/ Receptionist to join their team in Peterborough on a full-time temporary basis. You would be working alongside the ProbationPractitioners to assist in the rehabilitation of people on probation. The role would include but...

  • Admin Assistant

    1 week ago


    Peterborough, United Kingdom Eastfield Guesthouse Full time

    As an admin assistant for Eastfield Guest House Ltd you will be involved with the coordination and implementation of office procedures and will frequently have responsibility for specific projects and tasks. Most of your work involves both written and oral communication, word processing and typing, and requires relevant skills such as IT, organisational and...

  • Admin Assistant

    4 weeks ago


    Peterborough, United Kingdom Ad Warrior Full time

    **Admin Assistant** **Location**:Peterborough **Salary**: Pathway 2 Point 4-8 £9,764.80 - £10,496.62 (FTE £21,189- £22,777) **Job Type**:Permanent, 20 hours per week, 39 weeks per annum (term-time + 1 week) **Start**: ASAP Our client is an ambitious education Trust, they are proud to be an organisation that makes a difference. From nurturing their...

  • Receptionist

    1 month ago


    Peterborough, United Kingdom PJ Care Full time

    PJ Care has been rated as the "Best Care Home to work for in the UK" as voted for by our staff and is a leading provider of specialist neurological care and neuro rehabilitation for people with progressive or acquired neurological conditions. Our residents are at the heart of everything we do, and we strive to nurture dignity, independence and holistic...

  • Receptionist

    1 week ago


    Peterborough, United Kingdom Hegarty LLP Full time

    Hegarty LLP Solicitors, one of the region’s leading law firms are looking for a Receptionist to join our friendly practice support team at our Peterborough Head Office. Responsibilities include: - greeting clients and visitors - managing appointments - managing the switchboard - assisting the Marketing Department with administrative tasks - managing all...

  • Admin

    4 weeks ago


    Peterborough, United Kingdom Gi Group Full time

    **Full Time**: **Temporary**: - Our client based in Peterborough is looking for an admin assistant to join the team. Immediate start available- £11.00 per hour. Overtime paid after 44 hours worked at £16.50 per hour - Working Monday to Friday 9am to 3pm - will change to 9am to 5pm once the site get busier. - Previous admin/customer service experience is...

  • Receptionist

    4 weeks ago


    Peterborough, United Kingdom Surya Hotels Full time

    This is a great opportunity to take on the next steps in your hospitality career and **be part of a hotel reception team with Dragonfly Hotel, Peterborough - **reporting to & working with the hotels' management team** to maximise guest experience.** In a new era in hospitality, make your mark and really drive it forwards, embracing our ‘**_Ownership with...


  • Peterborough, United Kingdom Coloplast Full time

    **Video length**: 51 seconds 0:51 Q What do you enjoy most about working at our company? Hear from our team! Employee Q&A **Video length**: 43 seconds 0:43 Q What makes our company culture unique? Hear from our team! Employee Q&A **Location**: Peterborough, GB **Job Family**: Administration **Country/Region**: United Kingdom Part Time Receptionist Monday...

  • Receptionist

    4 weeks ago


    Peterborough, United Kingdom Savills Full time

    **Role Overview** The role based at the Peterborough Office is to provide a first class service to all staff and visitors (internal and external). Also working closely with the office administration team, ensure the office runs smoothly with particular focus on the front of house functionality. **Key Responsibilities** - Being the first point of contact...

  • Receptionist 3 Days

    4 weeks ago


    Peterborough, United Kingdom AM FRESH Full time

    **About The Role**: To provide a professional Reception for the business as the first point of contact in the building. - Maintain a professional Reception Desk, both face to face and on the phone - Provide a high quality service for employees and guests - To ensure the H&S procedures are met - Demonstrate a proactive approach - Arrange and deal with...


  • Peterborough, Cambridgeshire, United Kingdom Tyler Griffen Recruitment Full time

    Fantastic opportunity for a Team Administrator to join a professional services firm, providing admin support to the firm's team of Partners, Directors, Executive Assistants and PAs. Salary - £23,000 + fantastic benefits and 25 days holiday. Hybrid working – 3days working in the office, after the first 3 months. Amazing offices, great culture! ...


  • Peterborough, Cambridgeshire, United Kingdom Tyler Griffen Recruitment Full time

    Fantastic opportunity for a Team Administrator to join a professional services firm providing admin support to the firms Partners, Directors, Executive Assistants and PAs. Salary - £23,000 + fantastic benefits and 25 days holiday. Hybrid working – 3days working in the office, after the first 3 months. Amazing offices, great culture! Hours : 9am...


  • Peterborough, Cambridgeshire, United Kingdom Tyler Griffen Recruitment Full time

    Fantastic opportunity for a Team Administrator to join a professional services firm, providing admin support to the firm's team of Partners, Directors, Executive Assistants and PAs. Salary - £23,000 + fantastic benefits and 25 days holiday.Hybrid working - 3 days working in the office, after the first 3 months.Amazing offices, great culture!Hours: 9am to...

  • Admin Lead

    4 weeks ago


    Peterborough, United Kingdom Cambridgeshire Community Services NHS Trust Full time

    DynamicHealth - Musculoskeletal Physiotherapy and Specialist Services are looking for an enthusiastic, self-motivated and dedicated individual to join our service. We have a full-time vacancy working 37.5 hours per week, Monday to Friday for an Admin Team Lead within our administrative team. The postholder will be required to cover and attend our locality...


  • Peterborough, United Kingdom Virtual PA Co Full time

    **ABOUT US** At Virtual PA Co we handle calls and admin for small businesses all across the UK. **ABOUT THE ROLE** Join our small, friendly team as a receptionist for a varied range of customers and help us grow through our continued delivery of professional call handling, clear, well written messages and accurate contact details. THIS IS A **PETERBOROUGH...


  • Peterborough, United Kingdom AB Agri Full time

    **Location**: Lynchwood Business Park,** **Peterborough (onsite) **Contract and Shift details**: Permanent, Monday to Friday 8:30 - 15:30 Are you a people person with excellent communication skills? Do you enjoy working as part of team yet comfortable in taking control of your own workloads? Are you organised and able to manage ever changing daily tasks...


  • Peterborough, United Kingdom ZM Full time

    ZM are Looking for an Part Time Admin Assistant: **Duties To Include (But Not Limited To)** - Answering ALL Incoming Phone Calls in a Polite and Professional Manner - Welcoming Customers and Staff in a Professional Manner - Dealing with Complaints in a Professional Manner - Making and Sending out Booking Confirmations - Liaising with Schools & Local...


  • Peterborough, United Kingdom Anne Corder Recruitment Full time

    A great opportunity to join a growing business as an Administration Assistant. Our client is looking for someone to support multiple departments across their commercial property business. The role is varied, supporting telecoms, Sales and Marketing and Facilities Management teams. You will be taking inbound sales calls, managing, and developing agent...

  • Optical Assistant

    4 weeks ago


    Peterborough, United Kingdom Zest Business Group Full time

    My client is a premium group of independent Opticians, and they are looking to recruit a full time Optical Assistant to work at their Peterborough based branch. The company is well known for its excellent levels of service and its range of eye care services on offer. It primarily stocks high end, designer and bespoke frames including; Versace, Mykita and...