Project Specialist
7 months ago
At Amthal, we aim to invest and empower you to continue our mission
of being the nation’s trusted commercial fire and security partner whilst
maintaining our friendly and supportive culture.
Join our team where your dedication and integrity will be recognised with
opportunity and progression whilst ensuring a healthy work life balance.
We’re proud to be one of the nation’s trusted security and fire protection
partners. Our success lies in creating a working environment where every
individual is motivated to work together and exceed the expectations of
our customers. We value our people and will support you to deliver on all
aspects of our business with integrity and dedication.
Team member benefits include:
- 9 day working fortnight
- Field based team paid door to door
- An accredited Living Wage employer
- Continuous professional development and ongoing training
- Careers progression via both technical and managerial pathways
- Wellness & Employee Assistance Programme (EAP)
- Perkbox access to a huge range of free perks and discounts
- Quarterly one-to-one check-ins with your line manager
- 25 days’ holiday, plus Bank Holidays, increasing to 35 days (1 day extra per
annum to 30 days and a further 5 days after 10 years)
- Flexible and remote working where possible
- A company culture that promotes work life balance
- Access to mental health care support
- Team member of the month recognising outstanding contribution
- Annual company day to share successes and strategic plans
- Death in service insurance
- Salary sacrifice pension scheme
- Max 3 year old company vehicle
**Key Tasks**
- Communicate and build relationships with new and existing subcontractors to
request quotations and book works in accordingly.
- Schedule works and monitor Technicians and subcontractors to ensure that they
comply with specifications to meet financial and operational targets.
- Communicate with all clients providing a seamless customer experience. This
includes booking in works and updating them on projects.
- Liaise with the supply chain team to ensure all equipment is organised for all
projects on time and within the financial targets.
- Complete O&M Manuals on completion of projects
- Complete Project RAM’s pre project
- Complete background administration work to ensure the projects are
coordinated correctly.
- Communicate and Liaise with the sales account managers and assist with any
queries they may have on their projects.
- Administrating job reports & paperwork from field technicians
- Working closely within the installation team and coordinate and manage all
resources efficiently.
- Utilising Amthal's and client's SaaS software packages including simPRO, Fix Flow
& Pro Net
**Individuals Attributes**:
ensuring the customer journey is seamless throughout.
- Excellent verbal communication skills
- Comfortable using all Microsoft Office programs.
- A positive, proactive and customer focused attitude
- To be a committed team member
- An ability to manage and prioritize your workload in a fast-paced environment.
- A logical approach to your work
- Confidence in working with a variety of internal systems and willingness to learn
new systems.
- Operate with independence and integrity.
- Being able to use your own initiative when completing day to day tasks.
- Good spoken & written English
- Excellent time management skills enabling to meet all set deadlines.
- To be a part of growing a sustainable dynamic business
- You will be able to deliver unrivalled quality customer service.
- Excellent geographical knowledge for scheduling purposes
- from individuals are encouraged regardless of age, disability, sex, gender _
- reassignment, sexual orientation, pregnancy and maternity, race, religion _
- or belief and marriage and civil partnerships._
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