Tenant Liaison Officer

**Property Inspector | Portsmouth**

My client is seeking an experienced property inspector/tenant liason officer to join their established team, overseeing roughly 500 rented freehold and leasehold residential properties in and around the Portsmouth Area.

Office hours are **Monday to Thursday from 9:00 to 17:30**, and **Friday from 9:00 to 17:00**.

**5 days office based + site visits**

As the Residential Property Inspector, your responsibilities will include:

- Organising and conducting property inspections.
- Generating detailed reports on premises conditions, highlighting maintenance issues or deficiencies requiring attention from landlords.
- Dispatching reports to landlords and coordinating any necessary quotes and remedial work.
- Generating works orders for contractors and maintaining records.
- Promptly addressing maintenance communications from landlords, tenants, and contractors.
- Managing key distribution to contractors.
- Supervising instructed works and ensuring tenants' satisfaction with completed projects.
- Cultivating and sustaining positive relationships with clients: tenants, landlords, and contractors.
- Collaborating within a tight-knit team and assisting in other business areas during colleagues' absences.
- Participating in on-call duties as an emergency point of contact outside regular hours.
- Minimum two years of industry experience as an inspector, property manager or similar role
- Familiar with PRS
- Full UK driving license and vehicle
- Proficiency in IT.
- Excellent communication skills.
- Strong time management and organisational abilities, capable of handling high-volume, time-sensitive tasks.
- Updated knowledge of decent homes standards, HHSRS, and relevant Propertymark or ARMA certifications.

**Benefits**
- Mileage allowance
- Business parking permit
- Active social calendar
- Funded courses for professional development
- 20 days plus bank holidays, with additional company holiday leave during the Christmas period.

Pay: £28,000.00 per year

Schedule:

- Monday to Friday

**Experience**:

- Property: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Reference ID: Tenant Liaison Officer