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Scientific Services Technical Support Officer

4 months ago

Preston, United Kingdom Lancashire County Council Full time

Salary £21,189 - £21,968 Per annum | Permanent, Full Time, 37 hours per week | Pro Rata

We are looking for a motivated Technical Support Officer (Administration) to join our team at Lancashire County Scientific Services.

Working as part of Lancashire County Council, Scientific Services delivers a UKAS accredited scientific support service for internal LCC services and to commercial customers and covers a range of scientific, analytical services.

This office-based role plays a critical role in supporting our Service and in providing a high
- quality, frontline service to our customers.

In this role you will be;
- Greeting customers and contractors to the laboratory
- Liaising with contractors and customers
- Receiving samples into the laboratory and completing their registration on our laboratory database
- Producing technical reports and undertaking data inputting
- Directing calls to appropriate staff members
- Taking delivery of supplies
- General office administration

Specifically, you will need to demonstrate;
- Experience of working in an administrative role (experience of working with technical databases would be an advantage)
- A commitment to 'first rate' customer service
- Impeccable attention to detail and accuracy
- An ability to multi-task and manage conflicting priorities
- Excellent organisation skills
- That you can use your initiative and work 'pro-actively' as part of a team

For an informal discussion regarding the role please contact Tracey Jardine on Tel; 01772 53232.

Please ensure you have uploaded and attached your supporting statement to evidence how you meet the criteria for the role. The panel may be unable to shortlist you for interview without this evidence.

In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website

Job description and person specification