Estee Lauder

5 months ago

Liverpool, United Kingdom The Estée Lauder Companies Full time

**Job Summary**

The Account Manager is responsible for supporting their Brand in for supporting the Brand in driving sales turnover and market share through consistently remaining consumer focused;
They are accountable for achieving this by;
- reflecting a credible and professional Brand image to all internal and external consumers at all times
- maximising sales through selling, providing excellent service and retail standards
- contributing to efficiencies through adhering to store/Brand//Company Procedures and guidelines.

**Sales and Service**
- Understand daily/weekly targets
- Ensure personal awareness of all additional sales avenues i.e. eventing, Omni and digital channels, etc.
- Keep up to date with competitor activities and missed opportunities
- Effectively social media, leveraging opportunities to drive the business, protect and enhance the Brand image.
- Deliver the Brand Strategy, ensuring the delivery of an effective local plan
- Plan and implement local marketing & events initiatives, aligned to Retailer activity.
- Deliver excellence in execution of service by ensuring measures are in place to continually and visibly improve service levels, creating a zero consumer complaints mind-set and a surprise and delight culture
- Be an Ambassador for the Brand - lead the way to ensure Brand values are represented and bought to life.
- Ensure all refunds and complaints are managed in line with Company guidelines and to a mutually satisfactory conclusion, informing/consulting with the Area Manager where appropriate
- Use digital tools to ensure knowledge is kept up to date
- Deliver a consumer recruitment and retention strategy to grow a loyal consumer base.
- Develop up to date knowledge of product in order to ensure we deliver an industry leading experience and the product meets the consumer’s needs.

**Operations**
- Plan to ensure the delivery of excellent standards at all times (product, housekeeping, displays, messaging, pricing)
- Review retail standards on a daily basis ensuring they are maintained to the required standard
- Ensure deliveries, stock movements and associated administration are completed within agreed Company timeframes
- Ensure that all auditable processes and administration are actioned to Company guidelines and take corrective action in highlighted areas of risk
- Ensure all information requests are fulfilled accurately, within deadlines set
- Minimise stock loss by ensuring all Company Security Policies and Procedures are implemented correctly and followed
- Create and maintain a safe working environment for consumers ensuring that Company and Retailer Policies and Procedures are adhered to
- Ensures that all health & safety responsibilities and all areas of operational activity achieve a minimum overall grading of ‘Acceptable’ during audits.

**Commerciality**
- Manage daily replenishment, taking appropriate action where necessary
- Maximise sales performance by utilising all commercial reports before making commercial decisions
- Plan and deliver the visual merchandising layout, ensuring it is completed to guidelines and within agreed timescales
- Identify stock package issues, and take corrective action, informing the Area Manager when out of direct control
- Effectively manage all promotions and discounts ensuring they are actioned in line with Company guidelines
- Identify trends and make suggestions to enhance product performance

**Qualifications** Essential**
- Experience in a fast-paced retail and/or consumer facing environment
- Ability to drive self-development
- Commercial understanding and awareness of industry
- Effective communication, organisation and prioritisation skills

**Job**: Retail - Store

**Primary Location**: Europe, Middle East, Africa-GB-ENG-Liverpool

**Job Type**: Standard

**Schedule**: Full-time

**Shift**: Variable

**Job Number**: 246637

  • Beauty Advisor

    3 weeks ago

    Liverpool, Liverpool, United Kingdom Estée Lauder - Brand Full time

    Estee Lauder Beauty AdvisorJob Summary: We are seeking a highly skilled and passionate Beauty Advisor to join our team at Estee Lauder. As a Beauty Advisor, you will be responsible for providing exceptional customer service, creating a personalized shopping experience, and educating customers on our market-leading products.Key Responsibilities:Provide expert...

  • Beauty Advisor

    3 weeks ago

    Liverpool, Liverpool, United Kingdom Estée Lauder - Brand Full time

    Estee Lauder - Beauty AdvisorJob Summary:Estee Lauder is seeking a highly skilled Beauty Advisor to join our team. As a Beauty Advisor, you will be responsible for providing exceptional customer service, creating a personalized shopping experience, and driving sales through product knowledge and recommendations.Key Responsibilities:Provide expert advice on...

  • Beauty Advisor

    4 weeks ago

    Liverpool, Liverpool, United Kingdom Estée Lauder - Brand Full time

    Join Our Team as a Beauty Advisor - Estee LauderAbout the Role:At Estee Lauder, we're looking for a talented and passionate Beauty Advisor to join our team. As a key member of our retail team, you'll be responsible for providing exceptional customer service, building relationships with clients, and driving sales of our market-leading products.Key...

  • Beauty Advisor

    4 weeks ago

    Liverpool, Liverpool, United Kingdom Estée Lauder - Brand Full time

    Join Our Team as a Beauty Advisor - Estee LauderAbout the Role:At Estee Lauder, we're looking for a talented and passionate Beauty Advisor to join our team. As a key member of our retail team, you'll be responsible for providing exceptional customer service, building relationships with clients, and driving sales of our market-leading products.Key...

  • Beauty Advisor

    3 weeks ago

    Liverpool, Liverpool, United Kingdom Estée Lauder - Brand Full time

    Estee Lauder - Beauty Advisor - Boots - 22.5 HoursJob Summary:As a Beauty Advisor at Estee Lauder, you will be responsible for providing exceptional customer service and creating a personalized shopping experience for our clients. You will have the opportunity to work with a wide range of products, including makeup, skincare, and fragrances, and will be...

  • Estée Lauder

    1 month ago

    Liverpool, United Kingdom Estée Lauder - Brand Part time

    Estée Lauder - Beauty Advisor - Boots - 22.5 HoursPosition Summary: Estée Lauder is the flagship brand of The Estée Lauder Companies Inc. Founded by Mrs. Estée Lauder, the brand today continues her legacy of creating the most innovative, sophisticated, high-performance skin care and makeup products and iconic fragrances — all infused with a deep...

  • Beauty Advisor

    3 weeks ago

    Liverpool, Liverpool, United Kingdom Estée Lauder - Brand Full time

    Estee Lauder - Beauty Advisor - Boots - 22.5 HoursJob Summary:As a Beauty Advisor at Estee Lauder, you will be responsible for providing exceptional customer service and creating a personalized shopping experience for our clients. You will be working in a fast-paced retail environment, selling our market-leading products across makeup, skincare, and...

  • Estee Lauder Brand Account Manager

    4 weeks ago

    Liverpool, Liverpool, United Kingdom Estée Lauder - Brand Full time

    Job SummaryThe Account Manager is responsible for driving sales turnover and market share through consistently remaining consumer-focused.Key Responsibilities:• Reflect a credible and professional brand image to all internal and external consumers at all times.• Maximise sales through selling, providing excellent service, and retail standards.•...

  • Retail Store Manager

    4 weeks ago

    Liverpool, Liverpool, United Kingdom The Estée Lauder Companies Inc. Full time

    Job Summary:We are seeking a highly motivated and experienced Retail Store Manager to lead our sales team and drive business growth in a fast-paced retail environment.The ideal candidate will have a proven track record of leading high-performing teams, developing and executing business plans, and delivering exceptional customer service.Key responsibilities...

  • Retail Store Manager

    4 weeks ago

    Liverpool, Liverpool, United Kingdom The Estée Lauder Companies Inc. Full time

    Job Summary:We are seeking a highly motivated and experienced Retail Store Manager to lead our sales team and drive business growth in a fast-paced retail environment.The ideal candidate will have a proven track record of leading high-performing teams, developing and executing business plans, and delivering exceptional customer service.Key responsibilities...

  • Retail Store Manager

    4 weeks ago

    Liverpool, Liverpool, United Kingdom The Estée Lauder Companies Inc. Full time

    Job Summary:We are seeking a highly motivated and experienced Retail Store Manager to lead our team of Sales Associates in achieving sales, customer service, and operational targets. The ideal candidate will have a proven track record of leadership, coaching, and business management skills gained in a fast-paced retail environment.This is an exceptional...

  • Retail Store Manager

    3 weeks ago

    Liverpool, Liverpool, United Kingdom Aveda Full time

    Job Summary:We are seeking a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. The ideal candidate will have proven leadership, coaching and business management skills gained in a fast-paced retail environment.This is an exceptional...

  • Senior Retail Manager

    4 weeks ago

    Liverpool, Liverpool, United Kingdom Aveda Full time

    Aveda - Retail Leadership OpportunityJob Summary: We are seeking a highly motivated and experienced Retail Manager to lead our team of Sales Associates and drive sales, customer service, and operational excellence in our Liverpool store. The ideal candidate will have a proven track record of leading high-performing teams, developing business plans, and...

  • Senior Retail Manager

    4 weeks ago

    Liverpool, Liverpool, United Kingdom Aveda Full time

    Aveda - Retail Leadership OpportunityJob Summary: We are seeking a highly motivated and experienced Retail Manager to lead our team of Sales Associates and drive sales, customer service, and operational excellence in our Liverpool store. The ideal candidate will have a proven track record of leading high-performing teams, developing business plans, and...

  • Tom Ford

    2 months ago

    Liverpool, United Kingdom Tom Ford Full time

    Tom Ford - Make up & Fragrance Specialist - John Lewis - 30 HoursMake Up & Fragrance Specialist “It is my desire to create the first true luxury brand of the 21st century.” —Tom Ford To reveal your most glamorous and inspirational self, amplify your individuality and show the world who you are, with maximum impact. Tom Ford Beauty is a covetable...

  • Tom Ford

    3 weeks ago

    Liverpool, United Kingdom Tom Ford Part time

    Tom Ford - Christmas Specialist - John Lewis - Various HoursChristmas Team Member Are you looking for a fun, festive, Seasonal role in one of our amazing brands? As the festive season approaches, brands across the Estée Lauder Companies portfolio are looking for enthusiastic and passionate individuals to join our teams on a temporary basis during our...

  • Jo Malone London

    1 month ago

    Liverpool, United Kingdom Jo Malone London Full time

    Jo Malone London - Senior Stylist - Liverpool - 37.5 HoursJo Malone London is a British fragrance house known for elegantly simple scents with unexpected ingredients and a unique twist. As well as coveted colognes, Jo Malone London creates luxurious scents for bath, body and home. Distinctive yet understated. Perfect alone or artfully layered with Fragrance...

  • Tom Ford

    3 weeks ago

    Liverpool, United Kingdom Tom Ford Remote Work Freelance Full time

    Tom Ford - Christmas Specialist - John Lewis - Various HoursChristmas Team Member Are you looking for a fun, festive, Seasonal role in one of our amazing brands? As the festive season approaches, brands across the Estée Lauder Companies portfolio are looking for enthusiastic and passionate individuals to join our teams on a temporary basis during our...

  • Jo Malone London

    3 months ago

    Liverpool, United Kingdom Jo Malone London Full time

    Jo Malone London - Christmas Stylist - Various hoursChristmas Team Member Are you looking for a fun, festive, Seasonal role in one of our amazing brands? As the festive season approaches, brands across the Estée Lauder Companies portfolio are looking for enthusiastic and passionate individuals to join our teams on a temporary basis during our most...

  • Aveda - Account Manager - Boots Liverpool - 30 Hours

    1 month ago

    Liverpool, United Kingdom Aveda Full time

    Aveda - Account Manager - Boots Liverpool - 30 HoursPosition Summary: We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in...