Loss Adjuster

3 weeks ago

North East, United Kingdom Woodgate & Clark Full time

Woodgate & Clark has been providing a loss adjusting service to the UK insurance market for over 40 years and, since 2015, has been part of the Van Ameyde Group, Europe’s market leader in international claims management.

At Woodgate & Clark, we pride ourselves on our superior technical expertise and the quality of the service that we provide to our clients, whilst enjoying one of the highest ratios of qualified personnel in the profession.

**Our values**

We are a service provider and our people are our business. The human touch and relationship management really matter to us. We have created a culture to help ensure our people are happy in their roles, and which encourages innovation, curiosity and ambition.

We are committed to understanding and responding to the motivators of our people, be that autonomy, continuous development, recognition, a competitive reward package or work-life balance. This translates into motivated teams, who enable us to forge strong, long-term relationships with our clients to best serve their unique needs.

Following our integration with Quadra Claims in January 2023, we are looking for an experienced **Loss Adjuster** to manage a range of Property claims effectively, providing service delivery within clients SLAs. Your portfolio of claims will include Domestic, Heritage, High Net Worth, Places of Worship, Property Owners and Small/Medium size business.

You’ll be joining our dedicated team of adjusters who have an extensive collective experience dealing with claims within these sectors, with many being named approved adjusters for several specialist insurers and have a clear understanding of the different demands that such claims present.

**Who we’re looking for**:
**What you’ll be doing**:

- Investigate and manage property claims, ensuring exceptional and consistent technical quality is maintained throughout the lifecycle of each claim
- Prepare reports commenting in detail on all aspects of the claim, including policy analysis, quantum and future actions
- Instruct and control claim related experts as appropriate
- Communicate regularly with all interested parties, calculate and approve interim payments, preparing interim reports and other communication as required
- Calculate and agree settlement of claims, and prepare final reports
- Develop and nurture working relationships with existing clients and exceed their expectations

**About you**:

- Ideally be ACILA qualified or working towards qualification
- Customer focus with a track record of delivering outstanding levels of service within the Loss Adjusting sector
- Ability to work on your own initiative and take ownership of your own caseload of claims, seeking assistance as necessary
- Ensures all activities and decisions improve the service provided for clients
- Builds trust and respect by keeping to the commitments made
- Communicate effectively in all situations
- Seek feedback and invests time in their own self-development both technically and personally
- Excellent organisational & communications skills
- A positive attitude and a proactive approach to solving problems
- Able to co-ordinate a variety of actions concurrently
- Ability to work to given targets
- Conscientious, hard working as well as flexible and adaptable during times of surge

**In return we’ll offer**:

- A competitive base salary and bonus based on your level of experience & qualifications
- Contributory Company Pension
- Car or Car Allowance options
- Life assurance x 4 annual basic salary
- 25 days holiday with purchase/buy back scheme
- Employee assistance programme to support your well being
- Various discounts on lifestyle benefits, such as retail and homewares, via our ‘perks at work’ scheme
- An inclusive and people centric place to work, a comfortable and professional working environment and plenty of support to develop your career

Woodgate & Clark uses a third party to undertake a number of checks. Any offer of employment made by Woodgate & Clark would be conditional upon receiving a satisfactory reference, identity document(s), basic DBS certificate and basic credit check.

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