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Front of House

4 months ago

Alcester, United Kingdom Education Excellence Full time

'''Overview'''
We are seeking a friendly and customer-focused individual to join our team as a Front End Associate. As a Front End Associate, you will be the first point of contact for our guests, providing exceptional service and ensuring a positive experience for everyone who visits our establishment.

'''Duties'''
- Greet guests as they enter the establishment with a warm and friendly demeanor
- Assist guests with their inquiries and provide accurate information about our products and services
- Process customer transactions accurately and efficiently using our point-of-sale system
- Maintain a clean and organized front end area, including the checkout lanes and surrounding areas
- Monitor inventory levels and restock merchandise as needed
- Collaborate with other team members to ensure smooth operations and excellent customer service
- Handle guest complaints or concerns in a professional manner, escalating issues when necessary

'''Experience'''
- Previous experience in a customer service role is preferred
- Knowledge of culinary or hospitality industry is a plus
- Familiarity with food preparation and basic math skills is beneficial
- Strong time management skills to handle multiple tasks simultaneously
- Ability to upsell products and provide recommendations to enhance the guest experience
- Experience working in a restaurant or kitchen environment is advantageous
- Excellent communication skills to interact with guests and provide exceptional guest services

If you are passionate about providing outstanding customer service, have a positive attitude, and enjoy working in a fast-paced environment, we would love to hear from you. Join our team as a Front End Associate and be part of creating memorable experiences for our guests.

**Job Types**: Full-time, Part-time

**Salary**: £8.00-£10.67 per hour

Expected hours: 25 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Store discount

Flexible Language Requirement:

- English not required

Schedule:

- Day shift
- Every weekend
- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Performance bonus
- Tips

**Experience**:

- Hospitality: 1 year (preferred)
- Bartending: 1 year (preferred)

Ability to Commute:

- Alcester (required)

Ability to Relocate:

- Alcester: Relocate before starting work (required)

Work Location: In person

Reference ID: ROEBUCK23
Expected start date: 04/03/2024