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Income Officer

5 months ago

KirkbyinAshfield, United Kingdom Venn Group Full time

**Income Officer Immediately Required**

Duration: 6 Months

Location: Nottingham

Hours: 37.5 hours per working week

Pay Rate: £28.25 via Umbrella

An opening has arisen for a Income related Officer to work a 6 month contract within a Local Authority in Nottingham. This individual shall be experienced in Income related support, Debt recovery and Housing & Benefit knowledge.
- Full knowledge of dealing with rent arrears recovery, advising clients on claiming universal credit, housing benefit and discretionary housing payments and also be well informed in dealing with income and expenditure forms
- Manage the administration and budget of service charges including monitoring service charge income and expenditure and the annual rent and service charge increases
- Ensure customers pay the weekly rent and service charge and monitor rents and arrears on at least a fortnightly basis, taking action in accordance with organisations policies to recover rent arrears including serving notices
- Seek referrals from support providers, local Councils and other referring agencies to re-let voids and select new tenants in liaison with support providers or other partners and set up and manage tenant records.
- Responding to anti-social behaviour complaints and neighbour disputes according to the Advances procedures and providing advice as required.
- Ensure all tenancy and housing related records are properly maintained and recorded on Open Housing
- Full driving licence with access to a vehicle
- Previous experience working in this position
- Use of Capita system

To discuss this role in more detail and to secure this opportunity, please contact **Kimberleigh Parsons (Executive Consultant)