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Customer Sales Assistant

3 months ago


Manchester, United Kingdom Channel Centre Full time

We are seeking a Customer Sales Assistant to join our team. As a Customer Sales Assistant, you will provide exceptional customer service and support to our clients. Your main responsibilities will include assisting customers with inquiries, resolving issues, and ensuring customer satisfaction. This is a great opportunity for individuals who are passionate about delivering excellent service and building strong customer relationships.

**Responsibilities**:

- Greet and assist customers in a friendly and professional manner
- Respond to customer inquiries in-person
- Provide accurate information about products, services, and promotions
- Resolve customer complaints or issues in a timely and satisfactory manner
- Maintain knowledge of company policies and procedures to effectively address customer needs
- Collaborate with team members to ensure a positive customer experience
- Upsell products or services to maximize sales opportunities

**Qualifications**:

- High school diploma or equivalent
- Previous experience in a customer service role is preferred
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Ability to work well in a fast-paced environment

**Job Types**: Full-time, Permanent

Pay: From £24,422.87 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Manchester: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 13/05/2024