Support Administrator
4 days ago
One of the leading global investment business are on the lookout for graduates who have fantastic communication skills or experienced administrators within the financial field that have a drive to join a fast growing investment organisation.
The vacancy is an initial 12 month FTC but with opportunities to develop.
Support Administrator
£20'000 - £25'000 per annum
Mon - Fri working hours
Variety of benefits included 25 days holiday + Bank holidays
Work from home
Job duties:
- Support the servicing partner in delivering positive customer engagement
- Attend and actively participate in all monthly review meetings
- Analyse and interpret MI to drive process improvements
- Work with 1st and 2nd line assurance teams to understand the output of their independent conduct testing programme.
- Support the Partner Managers in compiling and completing necessary remedial actions with external partners in a timely manner.
- Manage day-to-day account level queries across the partner network
To apply:
- Strong communication skills - must be able to liaise with internal and external stakeholders effectively
- Customer awareness - good understanding of customer needs and has a desire to resolve issues
- Proficiency with Microsoft Office - Excel
- Experience in Financial Services
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