Sales Assistant
6 months ago
**Duties**:
- Greet customers warmly as they enter the shop and provide them with information about available ice cream flavours, toppings, and specials.
- Assist customers in making selections by offering recommendations and answering questions about our products.
- Prepare and serve ice cream in cones & cups according to company standards.
- Operate cash register and handle transactions accurately, including processing payments, issuing receipts, and providing change.
- Maintain cleanliness and sanitation standards in the serving and dining areas, including wiping down surfaces, cleaning equipment, and disposing of waste.
- Restock inventory and supplies as needed, including ice cream containers, toppings, cups, and napkins.
- Monitor product levels and inform management when supplies need to be replenished.
- Follow all food safety protocols and ensure compliance with health and safety regulations.
- Assist with opening and closing duties, including preparing the shop for daily operations and cleaning up at the end of the day.
- Provide friendly and attentive service to all customers, addressing any concerns or complaints promptly and professionally.
- Work collaboratively with team members to ensure efficient and effective operations.
**Qualifications**:
- Prior customer service experience preferred.
- Ability to work in a fast-paced environment and multitask effectively.
- Strong communication and interpersonal skills.
- Basic math skills for handling cash transactions.
- Willingness to work flexible hours, including weekends & holidays
**Benefits**:
- Great pay
- Opportunities for advancement
- Free ice cream
- Fun and friendly work environment
- **Travel allowance **for anyone travelling 40 minutes and over to work
- 6 hour minimum shift guaranteed
Full training will be provided. If you have any further questions or need additional details, feel free to ask
**Please note that this is a SEASONAL position and we will be closing in October**
**Job Types**: Full-time, Part-time
Pay: £10.00-£11.50 per hour
Expected hours: 6 - 30 per week
**Benefits**:
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Store discount
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Tips
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Work Location: In person
Reference ID: HAWKSHEAD1
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