Resource Planner

2 weeks ago

Croydon, United Kingdom Right at Home Croydon Full time

**About us**

Right at Home Croydon to Caterham is a small business in HEALTH_CARE_MEDICAL, we provide care in the home to elderly and vulnerable clients in South Croydon and Tandridge. We are professional, collaborative, inclusive and supportive. Our goal is to provide outstanding customer service to our clients, whilst being a supportive and friendly employer to our team.

Our work environment includes:

- Regular social events
- Relaxed atmosphere
- Growth opportunities
- Casual work attire
- On-the-job training
- Company perks
- Safe work environment
- Modern office setting

**Planner**

Right at Home Croydon is seeking a Resource **Planner** to join our team in Croydon. Responsible for our resource allocation process by allocating and managing the plan for which carers are rostered to our clients care visits.
- Maintain and develop the 4 week rolling resource plan.
- Capacity reporting to help management decision on recruitment and client acquisition
- Ensure there is cover holidays and sickness
- Build good relationships with care staff
- Provide customer service to care staff

**Job Requirements**:

- A Graduate preferred
- Must be computer literate and have the ability to learn new software programs quickly.
- Must be a problem solver and strategic thinker
- Must have an attention to detail
- Good people skills
- Must be able to work in a team environment, but take ownership and leadership for their own job responsibilities.
- Must be able to support oncall out of hours at weekends and one weekday on rotation.
- Good understanding of Microsoft Word, Excel and Outlook.

**Salary**: £28,000.00-£30,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Health & wellbeing programme

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Croydon: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you able to manage the out of hours (oncall service) 1 weekend in 4 and 1 day a week on a rota basis?

**Education**:

- Diploma of Higher Education (required)

**Experience**:

- planning: 1 year (required)
- Customer service: 1 year (required)

Licence/Certification:

- Driving Licence and regular use of car (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Expected start date: 21/08/2023

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