Ticket Sales Representative

2 weeks ago


Llandudno, United Kingdom Wheel Change Recruitment Full time

**Ticket Sales Representative**

We are seeking a motivated and customer orientated individual to join our Team as a Ticket Sales Representative.

The successful individual will be responsible for selling tickets for our city sightseeing coach tours. Your primary focus will be on providing exceptional customer service, engaging with customers, and effectively closing sales transactions.

**Responsibilities**:

- Engage with customers in a friendly and enthusiastic manner to promote ticket sales.
- Provide detailed information about our tour routes to customers and address any enquiries they may have.
- Utilise sales techniques to persuade customers to purchase tickets.
- Stay up to date on tour schedules, pricing, and promotional offers.
- Process ticket sales accurately using our ticketing system.
- Handle, cash, credit card and other forms of payments securely and correctly.
- Maintain a neat and organised work environment.
- Resolve customer issues and complaints in a formal and professional manner.

**Essential**:

- Previous experience in sales and customer service.
- Excellent communication skills with the ability to interact with customers effectively.
- Strong interpersonal skills and a positive attitude.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Basic literacy and numeracy skills.
- Willingness to work flexible hours, including evenings and weekends.

**Location: Llandudno Pier**

**Job Type**: Zero hours contract

**Salary**: £11.44-£12.00 per hour

Expected hours: 20 per week

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Free parking

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- Sales: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Llandudno (required)

Ability to Relocate:

- Llandudno: Relocate before starting work (required)

Work Location: In person

Expected start date: 01/04/2024



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