Office Culture

1 month ago


Belfast, United Kingdom ESO Full time

Reporting to the Senior People Experience Manager you will be based in our offices in Belfast City Centre.

**What You’ll Be Doing - the day to day**

**Office Management**
- Maintain a front of house presence - meeting and greeting any visitors
- Be the “go to’ person for employees on office related queries
- Deal with post and deliveries
- Liaise with hiring managers and IT Support on the office seating plan
- Work with IT Support to ensure all visitors and staff have the appropriate office access
- Liaise with IT Support on equipment and setting up workstationsfor all new hires
- Negotiate and manage vendor/partner contracts and invoicing
- Liaise with Building Management and report/follow up on any facilities issues
- Liaise with building security and other tenants
- Liaise with the cleaning contractor and be the point of contact for the office cleaner
- Order kitchen supplies, office supplies, equipment, and other ad hoc items
- Manage office events, quarterly meetings and other ad hoc meetings/events
- Manage catering requests
- Assist the Talent Acquisition team with any events and meet ups
- Be an active member of the Belfast office Social Committee
- Liaise with and support the VP Engineering/Site Lead on office related matters
- Book travel for local Senior Leadership Team when required

**People Operations**
- Assist with onboarding new employees including delivering orientation
- Manage new hire references
- Manage hard and soft copy employee files
- Add new employees to HR systems
- Manage the employee probationary process
- Benefit administration including but not limited to;
- liaise with benefit brokers on new hires, leavers and change of personal details etc
- check monthly invoices, deal with any errors & work with finance on approval
- assisting with auto enrolment: issuing pension letters, assisting with uploading new employees to pension platform
- managing the new child programme
- assisting with the cycle scheme
- Manage sickness absence for tracking and reporting purposes
- Tracking disability as part of our wellness initiative
- Health & safety including but not limited to;
- complete assessments to ensure that buildings, assets and equipment comply with Health & Safety standards
- ensure that monthly fire extinguisher and emergency lighting checks are completed
- manage first aiders and fire wardens and ensuring training is completed and first aid kits are maintained
- liaise with external H&S and Fire Consultants
- co-ordinate, review and manage workstation assessments and escalate issue as appropriate
- Obtain and issue Fire Safety Awareness training to all new hires
- Assist with amendment to contract letters, promotion letters and other written communication to employees
- Deal with employee requests
- Manage the offboarding process
- Work on projects as assigned
- Provide other assistance as required

**Who You Are - **some of the essential things required to be successful in the role**:

- Minimum 3 years’ experience in an office management role
- IT Literate and proficient
- Ability to work independently and as part of a team
- Excellent communications skills
- Enthusiastic and self-motivated
- Ability to multi-task

**Who You Are - it’s desirable if you have any of the following**:

- Prior experience in HR/people operations

**Benefits & Perks**:
You will have fantastic benefits at ESO including but not limited to;
- a competitive salary
- enhanced short and long-term sick pay
- income protection insurance
- life insurance
- a generous pension contribution
- private medical insurance including optical and dental
- a health cash plan
- cycle to work scheme
- an annual health and wellness allowance
- 25 days holiday plus 12 customary holiday days
- volunteering day to use to help out in your local community
- team and office social events (quarterly celebrations, games night, cinema nights, book club, charity fundraisers)
- an office stacked with complimentary hot/cold drinks, fruit and snacks
- hybrid working
- and many more

**About ESO**

***ESO is a fast-paced, growing data, technology and research company passionate about improving community health and safety through the power of data. We pioneer innovative, user-friendly software to meet the changing needs of today’s emergency medical service agencies, fire departments, and hospitals. We’re small enough to be nimble and fun, but big enough to be a great place to work. We serve thousands of customers out of our offices in the US, Canada and Belfast, Northern Ireland.

Are you ready to Make a Difference?
- ESO is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at ESO regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status, or other non-mer


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