Dog Groomer

Ever fancied running your own business?

Help start a business from scratch and you have a say from design, processes and equipment. A great opportunity to get your teeth into a fast growing business.

We are seeking a motivated and experienced Dog Grooming Salon Manager to lead our team in providing exceptional grooming services for dogs. We pride itself on providing a safe, clean, and comfortable environment for our client’s pets, and we need a passionate and skilled manager to oversee daily operations and ensure the highest level of customer satisfaction.

**Responsibilities**:

- Carry out your own grooms to the highest standards. Eventually manage a team.
- Schedule and coordinate appointments, maintaining an organised and efficient workflow
- Provide exceptional customer service, including answering client inquiries, addressing concerns, and ensuring all clients are satisfied with the services provided
- Oversee stock management and ordering of supplies, equipment, and products needed for the salon
- Maintain a clean and safe salon environment
- Ensure that all dogs are properly cared for during their time in the salon.
- Manage staff schedules, and ensure that all staff members are trained in proper grooming techniques
- Stay up-to-date on the latest grooming trends and techniques, and implement new services as appropriate

**Requirements**:

- Minimum of 2 years of experience managing a busy dog grooming salon
- A City & Guilds Level 3 qualification (or equivalent)
- Excellent communication skills, with the ability to effectively communicate with staff, clients, and suppliers
- Strong leadership skills, with the ability to motivate and inspire a team of grooming professionals
- Knowledge of dog breeds, grooming techniques, and equipment
- Ability to manage multiple tasks simultaneously and prioritise effectively
- Strong organisational skills, with a keen attention to detail
- The role is five days a week, from Mon - Sat.

If you are passionate about dogs, customer service, and providing exceptional grooming services, we would love to hear from you. Please submit your CV and a cover letter detailing your experience and qualifications for this role.

**Job Types**: Full-time, Permanent

**Salary**: Up to £32,500.00 per year

**Benefits**:

- Casual dress
- Employee discount
- Free parking
- On-site parking
- Store discount

Schedule:

- Day shift

Supplemental pay types:

- Quarterly bonus

Ability to commute/relocate:

- Stoke-on-Trent, ST1 4QA: reliably commute or plan to relocate before starting work (required)

Work Location: In person