Medical Secretary

**Position**: Medical Secretary Hours: 24 - 37 per week Duration: Permanent Report to: Practice Manager Job Purpose: To provide a comprehensive secretarial service to doctors, nurses, the Practice Manager and wider clinical and administrative team. To ensure that work is completed accurately and efficiently with all enquiries professionally and courteously handled whilst upholding confidentiality. Key Areas: Patient services; Secretarial Services to Clinicians and wider team Key Points: Managing referrals through the e-Referral system. Understanding referral routes and use of relevant forms and templates Carrying out assigned tasks from both clinical professionals and the wider team.

Dealing with patient enquiries Inviting patients into the surgery to discuss the results of recent investigations Typing of clinical letters, patient referrals, non-NHS letters and reports Arranging and assisting with meetings including minute taking as required At all times observe the strict rules of confidentiality Familiarise yourself with the Staff Manual and follow practice policies and guidelines This job description outlines the key duties of the role but is not an exhaustive list. You are required to undertake any other duties as requested which are commensurate with the role to ensure the smooth running of the practice. The job description and rota may be amended to suit the needs of the business. Notice will be given of any proposed changes.