Technical Author

**Technical Author - IT Services & Solutions Consultancy**

**Location: Wetherby, Leeds area LS22**

**Salary: £35 - £40k pa & excellent benefits**

**Keywords**: Technical Author, Content Creation, Microsoft Office, Technical Writing, Documentation, Guides, Videos, Software Products, Creating, Authoring, Standards, Guidelines, Tutorials, Training, Technical Writer

Our client, an expanding medium sized specialist IT services & solutions consultancy is looking to take on a Technical Author based at their Leeds office.

Working alongside the technical teams, you will be responsible for the technical writing of documentation used to support the customers’ users, training guides and instructional videos. Working in a varied role you must possess previous technical writingexperience with the understanding and keen interest of different learning styles. Offering continuous full product training.

**Duties and background experience**:

- Obtaining all relevant information to generate documentation by liaising with the internal design team and collating existing documentation
- Writing Operations Manuals and Technical Support documents to be used by the company’s own Support team
- Creating written documentation for the software products
- Continuous development of “how-to” documentation
- Presenting documentation in keeping with the companies writing standards and guidelines
- Producing technical and non-technical documentation for customers
- Producing step by step guides to collaborate with tutorials and training videos
- Remaining current on ever evolving software features and functions
- Controlling and maintaining general filing and archiving for all technical documents

**Experience**:

- Professional standard of written and spoken English with the ability to communicate with both technical and non-technical audiences
- Previous experience in a **Technical Writing or Technical Content Developing role** is essential
- Strong Windows/PCs computer skills, including Microsoft Office
- IT skills including a self-sufficiency using a range of software packages
- **Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.**_