Customer Service Advisor

2 weeks ago


Heywood, United Kingdom The Best Connection Employment Group Full time

**Working hours**:

- Monday to Friday - 8AM-5PM

**Rate**
- Age Dependent NMW +

**Responsibilities of the Customer Services Advisor**
- Dealing with Customer calls daily
- Data input
- Developing and progressing client relationships
- stock check and returns
- Eager to learn - as you would be getting to know all products to enable you to support your client base
- Communicating with different internal teams to ensure the best outcome for the customer
- Analysis of data when working on a Client account
- Work on the PC and processing customer orders

**Requirements of the Customer Services Advisor**
- Ability to problem solve and analyse data
- Excellent communication as dealing with customers daily is essential
- PC literate - Use of Excel, Outlook and Word
- Prides themselves on their customer service Reliability and excellent timekeeping key to success in the role

**Benefits & Requirements**:

- Hourly rate as above, or the appropriate National Minimum Wage (age dependent)
- 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
- Possible permanent position following a successful trial period



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