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Customer Services Co-ordinator

4 months ago

Dyce, United Kingdom James Fisher & Sons plc Full time

**Customer Service Coordinator**
**Permanent, Full time**
**Dyce**

**The Role**

As our Customer Services Department continues to grow, we are looking to appoint a Customer Services Coordinator to support our Mechanical division in Oldmeldrum.

We are seeking an individual who enjoys a fast paced environment and getting involved in multiple tasks starting from project support to travel arrangements. This is an exciting opportunity for someone who has a strong administrative/coordinating experience in a busy office environment.

**Core Job Responsibilities**:

- Liaising with customers and our internal regional sales team in a professional manner as enquiries are received
- Responsible for ensuring quotations, tenders, technical schematics and product datasheets for supply to customers is done in a timely manner
- Fully outline customer requirements in a Contract Review
- Liaise with appropriate departments QHSE, Engineering, and Production, Finance to satisfactorily sign-off the Contract Review at each stage
- Customer interface during outlined work e.g. delivery updates, changes to PO etc.
- Track delivery and other milestone dates
- Following up quotations with customer/regional sales team
- Periodically answering telephones
- Support with travel and accommodation requirements for personnel where appropriate, arrange visas and vaccinations when required, booking of training courses, fit to return medicals, medicals etc when required

**Required Skills and Characteristics**:
**About Us**

RMSpumptools provides the industry with the most extensive range of integrated products. The tools and systems we provide have evolved from a deep, practical knowledge of every aspect of the artificial lift industry. Our products are designed to integrate seamlessly with the whole range of Electrical Submersible Pumps (ESP) operations. From concept and design, to production and delivery, through to installation and training, we provide the complete service to our customers.

If this sounds like the ideal next step in your career, then click ‘apply’ now