Coordinator - Commercial Operations

3 months ago

Uxbridge, United Kingdom Canon Full time

Are you an administrator with really good organisational skills who can keep a busy team on track?

Canon have an opportunity for a Commercial Operations Coordinator to provide an efficient and comprehensive administrative support service to the Commercial Operations Team ensuring that high levels of customer and internal business satisfaction & service are achieved. To act as an internal & external Support resource, assisting the rest of the Commercial Operations team as and when required.

**What we give**:
With Canon, you'll get the support and encouragement you need to grow, from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us. You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.
- Pay - £24,016- £25,350 plus 5% Bonus
- Bonus - A discretionary bonus scheme that rewards you as you help us achieve our goals.
- Learning & Development - As a Company that encourages continuous learning you will always have resources and support available.
- Work & Home Life Balance - We support with a minimum of 25 days holiday per year, holiday purchase and a flexible working policy.
- Diversity - We are an organisation that delivers on a global scale, striving to create a diverse and empowered workforce that reflects the communities we serve.
- Health & Wellbeing - Free private healthcare, an Employee Assistance Programme, partnership with Mental Health First Aid UK with a network of mental health champions and discounted rates to Nuffield Health Gym.
- Employee discount - Up to 38% off products from our Canon store.
- Some other Benefits - Generous Pension, Canon Awards, Discount cards, Cycle to Work scheme, Season ticket loans and charity volunteer days.

**What we ask**:

- Run and administer the Key Team mailboxes (Bid, Commercial, Pricing and adhoc), accurately log and distribute incoming requests and manage the team scheduler and workflow to maximise effectiveness and activity.
- Maintain Canon’s access and information to all relevant registered Tender portals, maintain a login book of all relevant details and passwords and schedule any information update requests.
- Maintain the Commercial Teams SharePoint site with respect to both the team and broader business access.
- Maintain all key system and Commercial Team data repositories for easy and efficient access of information (Bid, Contract, Pricing, Framework Agreement, Business Assurance, Supplier Assurance, BCDR etc.)
- Reporting - includes the production of daily, weekly and monthly standard reports, plus ad hoc analysis, SOX and Business control reports.
- Compile and complete Commercial analytics and productivity information including drafting and coordinating distribution in line with the Head of Commercial Operations requirements.
- Pro-actively analyse data output from regularly run reports and make recommendations for process improvements and/or identify and report on patterns and trends
- Use database and reporting to source machines and information to support Commercial Operations and the broader CUK business.
- First point call for complaints, support and escalate as appropriate.
- Escalate issues to relevant departments. Where relevant coordinate positive outcomes for the customer and business.
- Support Team Members with Business Assurance and Supplier Assurance requests for information
- Support the RFI / RFP processes with the Bid Team
- Work as an effective team player by assisting the wider Commercial Operations team as and when required

**You will need**:

- Focus on the Customer
- Drive for Results
- Create Insights
- Communication Effectively
- Take Ownership and Accountability
- Supportive and proactive approach to teamwork
- Self-starter and organised
- Ability to work autonomously
- Excellent administrative skills with high attention to detail
- Good communication skills
- Able to deliver high quality performance against tight deadlines
- Desire to exceed expectations
- Strong analytical skills
- Ability to listen to customers, internal and external
- Excellent knowledge and IT skills (ERP systems and MS Office Suite)

**Further Information**:
Salary - £24,016- £25,350 plus 5% Bonus

Location - Canon Uk (Ltd) Stockley Park - Uxbridge

Canon offers hybrid working - 3 days in the office and 2 days working from home

LI-SJ1

Canon is enriching lives and businesses in incredible new ways. You can play a part in shaping the future of a company that’s visionary, innovative and bold. As the world's best imaging company, we're living and working together for the common good.

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