Logistics Manager

2 weeks ago


Leicester, United Kingdom Elizabeth Michael Associates Full time

Our client is seeking to appoint an enthusiastic, experienced logistics Manager. This is a key role in their warehouse in Leicester, managing a small team to ensure storage, packaging, goods out and deliveries exceed client expectations and other departmentsare supported with their logistics needs. This role requires knowledge in the export process and experience in dealing with third party shippers.

The logistics Manager role is integral to the growth and success of the Sales Support department. With experience in logistics and providing excellent customer service the logistics Manager will lead a small team in our Leicester warehouse. The role willalso ensure storage, packaging, goods out and delivery of furniture and lighting exceed client expectations and other departments are supported with their logistics needs.

Using your knowledge of logistics, you will be liaising with specialist shippers to ensure best quotes are obtained and deliveries are made on time, minimising damage or delay. You will also be liaising directly with clients to discuss, quote and organisedeliveries, providing the highest levels of customer service and after sales service. The challenge will be to build these multi layered relationships working in a busy, ever-changing environment.
- **£35,000 per annum**:

- **Full time, permanent**:

- **Leicester**:

- **Monday to Thursday 8.30 am to 5 pm**:

- **Friday 9.30 am to 5 pm**

**Duties and Responsibilities**:

- Train new team members on best Sales Support practices
- Coach, lead and manage the logistics Co-ordinator and logistics Assistants setting 6 monthly objectives and one to one meetings
- Ensure cover for packaging and handing out goods during warehouse team holidays
- Build and maintain relationships with existing shippers and be proactive in the sourcing of different shipping carriers and methods
- Analyse supplier pricing and service and look after shipping tariffs and ensure they remain competitive
- Complete and arrange shipping documentation, including liaising with the Chamber of Commerce and other export entities
- Manage logistics KPTs
- Manage stock of packaging replenishment and work to improve packaging of products
- Assist with stock management, stock-takes and the maintenance of stock records
- Manage the process of requesting quotations for shipping and delivery costs with preferred partners, prepare quotations and proformas and transfer this information to the Sales Support team or liaise directly with our clients
- Build a delivery schedule of goods out dates, booking all client collections and deliveries both local and global Ensure client orders are paid for and delivered on time (providing tracking information where applicable)

**Qualifications/Skills**:

- Technologically savvy with an excellent knowledge and use of Microsoft Excel and Outlook Quick learner with an outstanding attention to detail
- 3 years logistics experience required
- Experience working with 3rd party shippers
- Logistics qualification or experience in exporting to US

**Company Benefits**:

- Generous holiday allowance (increasing with length of service) and a day off on your birthday plus a Christmas closedown
- Paid sabbatical leave every 8 years
- Enhanced maternity and paternity pay (from 2 years' service)
- Salary sacrifice pension contribution (increasing with length of service)
- Health insurance cash plan, including access to G-1' and mental health helplines (level increases with length of service)
- Travel schemes (including salary sacrifice car scheme, cycle to work and season ticket loans) Income protection (after qualifying period)
- Death in service benefit Training support
- Enriching culture that includes: Christmas and Summer parties, monthly social team drinks and events, internal



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