Head of Payroll

3 weeks ago


Poole, United Kingdom Francis Clark LLP Full time

**In a nutshell**:
You’ll be involved in firm wide projects and initiatives, alongside managing and developing a dynamic team of 15 efficient payroll professionals - this means that you’ll have a breadth of variety within your role, making every day different.

Juggling a job and life outside of work is important, and you will be able to do that here. We are one of the UK’s Best Workplaces for Wellbeing by Great Place to Work and ensure that our employees have a good work/life balance.

Our newly refurbished Poole office is only a 5 minute walk away from the train station making your commute to the office less of a task

**What you'll be doing day to day**:
You’ll be responsible for the delivery of payroll and auto enrolment services across a large and established portfolio of leading owner managed and corporate clients.

**Technical Expertise / Scope and Complexity / Compliance and Risk Management**
- Working closely with the Partners on the provision of payroll services to a range of clients
- Driving compliance procedures and ensuring the firm’s quality management requirements are adhered to fully across the team
- Overall responsibility for the BACS payment process
- Overseeing the timely provision of pension information to pension providers
- Carrying out process reviews, clearly highlighting technical or client-specific issues and providing solutions on more complex or challenging issues
- Preparing fee quotes, overseeing payroll setup and subsequent timetables, managing the PAYE registration and direct debit processes

**Building and Maintaining Client Relationships / Influencing Others**
- Acting as main point of contact with clients and colleagues across different departments in order to influence and achieve effective outcomes
- Actively involved in business development activities and is able to identify and raise business development opportunities with new and existing clients
- Develop strong relationships with clients and technical Partners in specialist service areas

**Management Responsibility / Autonomy and Authority / Policy & Strategy Formulation**
- Overall responsibility for the Payroll Solutions team in the office, ensuring work is resourced appropriately with the required blend of skills and experience, managing workloads and meeting deadlines
- Supervising, coaching and mentoring Team Leaders to help them manage their teams
- Overall responsibility for managing billing, WIP and debtors
- Ability to deal with and effectively resolve complaints

**About you**:

- Previous experience of managing and developing a team as well as supporting performance processes
- A good understanding of payroll tax legislation, RTI and auto enrolment
- An ability to work independently and use initiative, particularly in a busy environment
- Demonstrates a committed accurate and methodical approach to work
- Experienced user of various software packages including MS Excel, Word and Outlook
- Confident delivery of client and business development presentations
- Thorough knowledge of payroll processes, ideally in a payroll bureau environment
- Full, clean driving licence, plus unrestricted access to a car (which must be insured to cover business use and the transport of passengers)

**Why work at PKF Francis Clark**:
We’re the largest firm of independent chartered accountants and business advisors in South West England. We have nine offices in Bristol, Exeter, Plymouth, Poole, Salisbury, Southampton, Taunton, Torquay and Truro.

The firm, which celebrated its centenary in 2019, has annual revenue of over £65 million and a 900-strong team based across our offices. Our continuing growth offers you the opportunity to expand and develop your career in a direction that interests you.

We offer a supportive and flexible culture, taking your career seriously to enable you to be the best you can be. Since September 2022, PKF Francis Clark has been certified as a Great Place to Work.

In 2023 we were ranked as one of the UK’s Best Workplaces for Wellbeing (40th out of 79 among large organisations). We work hard to ensure that ours is a culture where you can be yourself, develop and be part of a forward-thinking team that makes brilliant things happen.

We’ve also been ranked:

- 33rd out of 87 in the UK’s Best Large Workplaces 2023
- 46th out of 89 in the UK’s Best Large Workplaces for Women 2023

PKF Francis Clark has been highlighted as a top achiever among the UK’s Best Workplaces in Consulting & Professional Services by workplace culture experts Great Place to Work.

And in recognition of our outstanding training programmes for graduates, school leavers and career changers, we’re ranked 28th among England’s Top 100 Apprenticeship Employers by the Department of Education and High Fliers Research.

Whilst we’re proudly independent, PKF Francis Clark is a member of the PKF Global family of firms, which together are ranked as the 12th largest provider of accountancy services in the UK b



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