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Floor Runner

4 months ago

London, United Kingdom Night Tales Full time

**Job description**

As a Runner at Night Tales, you will be at the forefront of our business, driving fun in your team, quality and standards. Guest experience will be at the heart of everything you do and your passion for all things "drinks" will shine through in every interaction with our guests.

You will relish the opportunity every day to show your creativity using our guidelines to point you in the right direction. We champion our opportunities for you to learn and grow but will require you to eagerly drive your own career progression too. Your future really is in your hands. If training and development is where your passion is, we're here to help you grow on your hospitality journey.

You will always be yourself as Individuality and your own personal style is valued higher than just "fitting the mould". You will always portray upbeat, positive attitudes.

**Responsibilities**:

- Ensure every guest interaction is ultra-positive, professional and with the intention of getting them to have a return visit.
- Have fun, after all, that's why we do this job.
- Undertake all job role responsibilities where relevant/needed.
- Always follow due diligence guidelines on time, and follow set up, change over & breakdown guidelines.
- Keep the bar areas clean & tidy at all times, this includes all bar tables and outdoor seating areas.
- Be guest-facing and customer-focused at all times providing excellent service in line with our service criteria.
- Commit to maintaining an excellent standard of knowledge expected to perform your role.
- Proactively engage with company incentives.
- Undertaking any reasonable management requests.

**Benefits**:

- Up to 28 days paid holiday per annum.
- Work life balance.
- Fun and inclusive working environment.
- Great live music at work.

We aim to break the mould of the modern Live Music Venue. This means that not only do we encourage individuality, we value it And believe our business thrives on it - from the spaces we create for our guests to the careers we build for our people.

INDFOH