Service Support Advisor
5 months ago
A great opportunity available for a Service Support Advisor working for a fantastic manufacturer within the hospitality and retail industry, based in Milton Keynes
Working in a small team, reporting to a Team Leader you will liaise with internal Account Coordinators, field-based technicians.
This role would suit someone who likes delivering excellent customer service and is maybe looking for their first office-based role.
**Your day will look like this**:
- Log calls and update customers
- Communicate with customers about their repairs calls, advising on any delays or the status
- Supporting with customer complaints
- Maintain up to date customer information on SAP
**Person Specification**:
- Want to deliver an excellent customer service
- Able to manage own workload and meet tight deadlines
- Knowledge of SAP is beneficial
- B2B or SME background
**Your benefits will include**:
- Contributory Pension
- Life assurance
- 25 days annual leave plus bank holidays
- Employee Assistance Programme
- Staff Perks & Savings Scheme
Your working hours will be Monday to Friday 8.30am until 5pm. 3 days in office, 2 days from home after training/induction period.
**Salary**: £25,200.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
- Work from home
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: 51085
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