Internal Sales Representative

3 months ago

Rochdale, United Kingdom Weir Group Full time

Job Title: Internal Sales Representative

Division : Weir Minerals

Location: Onsite, Rochdale

PURPOSE OF ROLE

KEY RESPONSIBILITIES:

- Compliance to WME standard operating procedures and WM Pricing Policy
- Handling customer requests in a professionally and timely manner
- Accurate maintenance of Salesforce opportunities
- Processing quotations and orders within 24 hours
- Follow up quotations
- Clean order entry and handover to Supply Chain
- Efficient and accurate processing of order amendments
- Strong orderbook management to support on time delivery, including date and block management
- Issuing regular orderbook updates to our key accounts
- Work alongside the Supply Chain team to ensure customers receive pro-active progress updates
- Improve customer relationships
- Track critical customer orders and orderbooks with support from Supply Chain
- Work in partnership with other WME Departments to deliver excellent customer service and determine solutions to delight our customers
- Make sure customer complaints are dealt with in a timely manner - CMR /DMR processing
- Support continuous development and improvement of processes
- Support adoption of new process, guide and teach your colleagues
- Support system driven processes and global standardisation
- Improve the quality of our Customer Master Data
- Debtor management
- Proforma invoice / DPR - billing plans
- Support in quotes & orders service
- Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world class safety culture.

JOB KNOWLEDGE/EDUCATION AND QUALIFICATIONS:

- Setting the right priorities and being able to adjust when needed
- Comfortable working in a challenging environment
- Experience within a customer focused sales role is essential
- Dynamic approach with good communication skills (written and verbal)
- Commercially minded, supporting profitability
- Computer literacy - working knowledge of ERP and CRM systems (i.e. SAP, Salesforce)
- Team player yet self-motivated
- Ability to work on own initiative and focus to accuracy
- Contribute to a positive working environment

WHY CHOOSE WEIR:
Be part of a global organization dedicated to building a better future: At Weir, the growing world depends on us. It depends on us constantly reinventing, quickly adapting and continually finding better, faster, more sustainable ways to access the resources it needs to thrive. And it depends on each of us doing the best work of our lives. It’s a big challenge - but it is exciting.

Founded in 1871, Weir is a world leading engineering business with a purpose to make mining operations smarter, more efficient and sustainable. Thanks to Weir’s technology, our customers can produce essential metals and minerals using less energy, water and waste at lower cost.

With the increasing need for metals and minerals for climate change solutions, Weir colleagues are playing their part in powering a low carbon future. We are a global family of 11,000 uniquely talented people in over 60 counties, inspiring each other to do the best work of our lives.

COMPENSATION:

- Competitive Salary
- 37 hour work week
- 25 days annual leave plus public holidays
- Pension Scheme; 4% with 6% Weir Contributions, 6% with 9% Weir Contributions & 8% with 12% Weir Contributions
- Company discounts
- Share Builder program
- Weir is committed to an inclusive and diverse workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, veteran status, disability, age, or any other legally protected status._

minerals #LI-onsite #LI-KL1 #sales #internalsales #internalsalesrepresentative #rochdale #manufacturing #SAP

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