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Customs Clearance Clerk

3 months ago

Dover, United Kingdom Uniserve Group Full time

Customs Insights Consultancy has been offering customs related services for over 15 years. Our aim is to provide high quality customs solutions including comprehensive customs clearance at all major UK ports, customs consultancy, training, and import/export duty management bureau operations.

We are looking for a Shift Clerk to join our team based at our Dover office. Our people are our greatest assets who work in a stimulating and motivational environment with emphasis on continuity and long-standing relationships. Our goal is to provide fast and effective response times to all local issues. This a great opportunity to join a thriving business and to become part of the freight and logistics industry, this is a shift work role to support 24/7 operation.

**Key Responsibilities**:

- Completing the day-to-day Dover customs clearance work
- Assisting with the deep-sea customs operations
- Assisting with the booking and delivery operations of deep-sea containers
- Completing/amending freight bookings as required
- Assisting the Customs Clerks with completion of customs paperwork as required
- Building relationships with customers, shipping companies and overseas offices

**Skills Knowledge and Expertise**:

- Experience of completing import and export customs entries
- IT Literate
- Be conscientious and have attention to detail
- Communicate politely and efficiently
- Self-motivated and able to work without supervision
- Team player
- Able to work under pressure and meet deadlines
- Enthusiastic and able to obtain positive client feedback
- Excellent customer service skills

Current shifts patterns are all 12 hour shifts 0700 - 1900 and 1900 - 0700

Mon / Tues 0700 - 1900

Wed / Thurs - off

Fri / Sat / Sun 1900 - 0700

Mon / Tues - off

Wed / Thurs / 0700 - 1900

Fri / Sat / Sun - off

Mon / Tues - 1900 - 0700

Wed / Thurs - off

Fri / Sat / Sun - 0700 - 1900

But this is due to change in the near future as a number of staff asked for a change so we put it to the vote, date of change to be confirmed, but will be 4 on 4 off, the 4 on will be day 1 & 2 0700 - 1900 and day 3 will be 1900 - 0700

**Benefits**:
Uniserve is the UK’s largest independent Global Logistics, Trade Management and Technology Group. As well as competitive pay and annual salary reviews, we offer:

- Pension Scheme.
- Eye Care Vouchers.
- Discretionary Bonus.
- Interest Free Company Loan (up to £1000 after 12 months service)
- Flu jabs annually on site or vouchers.
- Private Health care scheme dependent on level
- Life Assurance
- Free Parking
- Flexible Career Pathway with tailored L&D
- Apprenticeships and Degree Apprenticeships

**About Uniserve Group**:
Established in 1984, Uniserve is the largest British privately owned international freight and logistics company. Working with an unrivalled network of professional partners across the world. We are experts in all major Global trade markets and specialists in Europe, China, South East Asia, and the Indian Subcontinent.