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Part-time Admin/customer Retention Position

4 months ago

Bournemouth, United Kingdom DIRECT DATA SQUAD Full time

Company: DDS Marketing Ltd

**Location**: Central Bournemouth, BH2

**Position**: Admin/Customer Retention - Part Time

**About Us**:
DDS Marketing Ltd is a dynamic and growing company dedicated to providing top-notch marketing solutions to our clients. We pride ourselves on our commitment to customer satisfaction and our innovative approach to marketing.

**Position Overview**:
**Key Responsibilities**:

- Process sales transactions accurately and efficiently.
- Handle customer inquiries and provide exceptional customer service.
- Implement and manage customer retention strategies.
- Conduct regular follow-ups with clients to ensure satisfaction.
- Perform deliveries to clients in a timely and professional manner.
- Manage and maintain data files, ensuring accuracy and confidentiality.
- Prepare and generate data reports as required.
- Collate data from various sources and upload it to our system.
- Maintain accurate records of sales and customer interactions.
- Assist with administrative tasks as needed.

**Qualifications**:

- Previous experience in customer service, sales, or administration.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Familiarity with data management and reporting tools.
- Valid driver’s license and a reliable vehicle for deliveries.
- Ability to work independently and as part of a team.
- High level of attention to detail and accuracy.

**Working Hours**:

- Part-time position: 24 hours per week, Monday, Tuesday & Thursday, 9:30am - 5:30pm.
- Paid 1-hour lunch break included.

**Salary**:

- £16,500 per year

**Benefits**:

- Competitive hourly rate.
- Paid lunch break.
- Opportunity to work in a dynamic and supportive team environment.
- Potential for growth and advancement within the company.

**Job Types**: Part-time, Permanent

Pay: £16,500.00 per year

Expected hours: No more than 24 per week

**Benefits**:

- Casual dress
- Company events
- Discounted or free food
- On-site gym

Schedule:

- 8 hour shift
- Day shift
- No weekends

Supplemental pay types:

- Bonus scheme
- Commission pay

Work Location: In person

Expected start date: 01/07/2024