Host/hostess

5 months ago


Cheltenham, United Kingdom Mr cambrays Full time

'''Job Summary'''
We are seeking a friendly and outgoing Host/Host to join our team. In this role, you will be the first point of contact for our guests, providing exceptional customer service and creating a welcoming atmosphere. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.

'''Responsibilities'''
- Greet guests with a warm and friendly welcome
- Seat guests and provide them with menus
- Maintain cleanliness and organisation of your designated floor
- Communicate with servers and bar staff to ensure smooth experience for guests
- Provide information about the venue, ie the themed rooms, recommendations for different drinks and other experiences we offer.
- Handle guest enquiries, concerns, and complaints in a professional manner
- Assist in other areas of the venue as needed

'''Skills'''
To excel in this role, you should have the following skills:

- Strong communication skills to interact effectively with guests and team members
- Excellent customer service skills to provide a positive experience for guests
- Ability to handle multiple tasks and prioritise responsibilities
- Attention to detail to ensure accuracy in seating arrangements and reservation management.
- Willingness to help out in various areas of the venue as needed

**Job Type**: Part-time

**Salary**: £5.28-£10.42 per hour

Expected hours: 8 - 16 per week

**Benefits**:

- Discounted or free food
- Employee discount
- Store discount

Schedule:

- Weekend availability
- Weekends only

Supplemental pay types:

- Performance bonus
- Tips

Work Location: In person


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