Underwriting Assistant

1 month ago


London, United Kingdom Chubb INA Holdings Inc. Full time

Do you have previous experience in an underwriting support or similar underwriting assistant role?

If you are passionate about developing your skills and progressing your career within one of the largest insurers in the world then we would love to hear from you

This role is instrumental in providing World-class Service to our partner brokers, circa 80% of our broker interactions are completed by the Underwriting Assistant team. As an underwriting assistant you will provide invaluable support to Underwriters on the Personal Lines accounts.

Key Responsibilities

First point of contact for all underwriting queries (with the exception of renewal retention, new business quotes/amendments)

Responsible for underwriting endorsements to agreed authority levels and pre-underwriting endorsements over agreed authority. This will be via telephone, post, E-mail and via MP24.

Building and maintaining good relationships with brokers

Actively seek to round out existing accounts and particularly the promotion of motor.

Training and mentoring new team members when required.

**Qualifications**:
**Knowledge & Experience**:
Team orientated with outstanding customer service skills and are happy to spend circa 90% of the day on the telephone.

Excellent organisational skills & prioritise your time optimally.

Experience of building effective relationships with brokers and colleagues.

Strive to provide service levels that exceed industry standards, using creative problem solving skills and demonstrate teamwork across functional areas.

The ability to cross sell and round out existing accounts will ensure your success in this role.

Exposure to household/Motor insurance industry experience

Previous role with telephone interaction with the public / customers

Computer-literate - MS Office

ACII or working towards CIP exams (desirable)

We offer in return

Competitive salary & pension scheme, 25 days annual leave plus ability to purchase 5 additional days, Private Medical cover, Employee Share Purchase Plan, Life Assurance, Subsidised gym membership, Comprehensive Learning & development offerings.

**Employee resource groups**: Gender Equality Network, Abilities & Wellbeing, Social Mobility, Parents & Carers, Pride Network, Cultural Awareness Network.

Networking, mentoring & development opportunities, 1 day annual Charitable leave, Cycle to work scheme, Active Sports & social committee, Employee Assistance program

Integrity. client focus. respect. excellence. teamwork

Our core values dictate how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and supportive.



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