Volunteer Charity Shop Assistant
2 weeks ago
We are looking for Volunteers to assist at our Shop in Witham. We are looking for a commitment of at least 4 hours per week.
**What the role involves**:
- Assisting customers on the shop floor
- Serving customers at the till
- Meeting donors and gaining sign ups to the Gift Aid scheme
- Sorting/preparing donations ready for shop floor display, which may include steaming
- Merchandising/rotating stock on the shop floor
- Supporting any new promotions as they occur
- Light cleaning duties
- Any other reasonable duties designated by the Manager in charge
**Skills, experience and qualities required for the role**:
- Reliable, regular and punctual attendance
- Dependable, interactive communication
- Flexibility and adaptability when required
- Promotion of good customer service
**Recruitment Process**:
- Application form
- Informal interview
- ID verification
- Two referee details
- Recruitment paperwork
- Parental//guardian consent if aged 13 - 16
- Induction session
**What we require from our volunteers**:
- Satisfactory recruitment checks
- Respecting and adhering to the charity’s Values
- Following the guidelines, policies and procedures of the charity
- Carrying out your role to the best of your ability, enthusiasm, and professionalism
- Being reliable and committed, giving as much notice as possible if you are unable to attend your shift
- Participating in training deemed relevant for your volunteer role, within the agreed timeframes
- Maintaining confidentiality of charity information and adhering to GDPR (data protection) regulations
**Benefits of Volunteering**:
- Meet new people
- Try something new
- Be part of your local community
- Learn a new skill or experience
- Increase confidence and self esteem
- Improve employment prospects
- Be part of a team
- Move towards making a career change
- Use your skills to benefit others
- Give you a purpose or routine
- Training in a key industry skill
**Please note this is an unpaid volunteer role, with agreed out of pocket travel expenses**
**Job Types**: Full-time, Part-time
**Salary**: £0.10 per hour
Schedule:
- Monday to Friday
- Weekend availability