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Medical Administrator

4 months ago

Melton Mowbray, United Kingdom Latham House Medical Practice Full time

**Role Purpose**
- To provide coding, summarising, medical secretarial and administrative support in a timely manner according to Practice policies and protocols.

**Role Responsibilities**
- Identify relevant clinical information contained in patient related correspondence and sorting clinical letters according to the Practice protocols.
- Code the appropriate clinical information accurately on to the patient record and follow up any actions contained within the correspondence according to Practice protocols and GP workflows.
- Ensure that all QOF related data is captured.
- Summarising new patient records to a high standard and according to set protocols and timescales agreed by the Practice.
- Checking and ensuring the integrity of electronic records received from other GP Practices.
- Assisting GPs with queries related to medical records.
- Typing medical referral letters or information as required, Medical Terminology training given.
- Making urgent online 2 week wait and rapid access chest pain bookings via eRS, to check progress alongside routine of booking regularly and file completed bookings in appropriate folder.
- Contribute to the auditing and constructive feedback process and attending meetings as required.
- Registration of new patients and processing of patient records both into and out of the Practice
- Updating and maintaining patient records
- Processing online access to patient care records
- 1st line basic IT, progressing onto 2nd line IT over time

**Other Responsibilities**

**Communication**
- To be aware of data protection issues and liaise effectively with other health professionals both inside and outside the organisation.
- Demonstrate excellent interpersonal, verbal and written communication skills

**Training**
- To undertake training required to fulfil the current job role, all future requirements relevant to this job description and all Practice directed training.

**Computers**
- To comply with all information management and information technology protocols and systems.

**Health & Safety**
- The post-holder will support, promote and maintain the Practice’s Health & Safety Policy and

**Procedures and the Practice’s Infection Control Policy and Procedures.**
- To take responsibility for your own health, safety and wellbeing, and undertake health and safety duties and responsibilities for your role as specified by Latham House Medical Practice, and all other relevant health and safety policies, arrangements, procedures, systems of work as specified for the post/ role.

**Confidentiality**
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
- In the performance of the duties outlined in this job description, the post-holder will have access to confidential information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice Policies and Procedures relating to confidentiality and the protection of personal and sensitive data.

**Equality and Diversity**
- The post-holder will support, promote and maintain the Practice’s Equality & Diversity Policy.

**Other**
- To carry out all other duties as required, relevant to the grade when requested.

**Person Specification**

**Criteria: Qualifications**

Good standard of education with 5 GCSEs or equivalent. Essential

Evidence of continuing professional development Desirable

Computer Literacy Desirable

**Criteria: Experience**

Evidence of capacity to work in an office as part of a team. Essential

Experience of working with GP clinical information and systems such as EMIS, SystmOne, or hospital coding environment. Essential

Use of dictation equipment and ability to do audio typing. Desirable

**Criteria: Knowledge Essential Assessed or By**

**Desirable**

Understanding of the NHS/Primary Care Services Essential

Good, knowledge of IT programs such as Microsoft Office, Excel, Word, Outlook
Desirable

A good knowledge of working with GP clinical systems such as EMIS/SystmOne, Docman. Essential

A good level of knowledge and understanding of medical terminology. Desirable

Knowledge of confidentiality in the workplace/information governance. Desirable

**Criteria: Skills**

Able to establish, maintain and develop effective communications across the Practice and with external organisations. Essential

Excellent ICT skills. Desirable

Excellent oral and written communication skills; able to engage effectively with a wide range of audiences. Desirable

Ability to analyse and interpret information. Essential

Methodically and accurate approach to work with