Employee Relations Advisor

7 months ago


Croydon, United Kingdom Superdrug Full time

**Why Superdrug?**

Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.

We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.

Our success comes from our people - they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.

**Here's the exciting bit a day includes**

This role supports on preventing and managing employee relations across Superdrug & Savers. You will support on the development and research of policies and procedures ensuring the administration, collation and communication is effective. You’ll share and seek best practice within the People Team, and you’ll feedback into the Lead ER Specialist.

You’ll ensure all case administration meets the high standards ready for any future conciliation or tribunal.

You’ll also proactively feed any themes or areas you’ve identified through your support of these cases to the Lead ER Specialist. You’ll keep up to date with current employment legislation.

This role will be reporting to the Lead ER Specialist based at the Superdrug offices in East Croydon.

***Key Responsibilities**
- Key stakeholders include: People teams for both Superdrug and Savers, People Leadership team, Point of contact for our employment lawyers
- Support on research for our policies and procedure changes and reviewing of current policies against emerging legislation changes (in all locations inc UK & ROI) and presenting this to our Lead ER Specialist
- With support from the Lead ER Specialist, you’ll ensure that our people are up to date with any changes to policies or practices through a great communication plan
- Support on the following so we can deliver the best outcomes in DSAR, Early Conciliation and Employment Tribunal matters.
- Support in the organization of training workshops to develop and upskill the wider team and strategy sessions with the Employment Lawyers
- Supporting the ER Specialist with the relationship with our employment lawyers
- Support in the administration of right to work and sponsorships (for skilled workers) and be one of the Level 1 users
- Manage the process, scanning and storage of management files
- Maintaining accurate records and keeping case files up to the required standard
- Ensure all policy and procedure updates are correctly updated on all internal sites and systems
- Provide regular updates to the Lead ER Specialist on information collated
- This is just a snapshot of the many things you’ll be involved with at Superdrug & Savers. It’s a varied role in an ever-changing environment, where we can promise that no two days will be the same.

**This job is a good fit for you if**
- You enjoy giving expert advice and can see an opportunity to reflect and learn after every case or experience
- You will have a passion for getting the best outcome possible and a true understanding of the impact of ER on the wider team.
- You understand how important what we do is to both the experience of our employees and our brand image and take this consideration in everything you do
- You have strong administration skills and want to learn about the world of ER

**Here's what you'll need**
- Excellent administration skills
- Employment Law knowledge is an advantage but we are happy to build those skills with you
- Experience in managing a variety of cases
- A passion for people and learning more in the world of ER

**Here's what's in it for you**
- 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
- 2 staff discount codes for yourself and a family member or friend
- 30% discount on Superdrug Own Brand Products both in store and online
- Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station
- Company pension matching and bonus
- We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- Being part of more We are part of a group who work closely with Savers, The Perfume Shop and Three UK
- We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets
- Unrivalled Learning and Development programmes

Come and be part of something special.

**Hours**: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.



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