Farm Shop Assistant

4 months ago


Hyde, United Kingdom Lymefield Garden Centre Ltd Full time

**Job Description - Farm Shop Assistant**

**Tuesday, Wednesday & Saturday 8.30am - 5.30pm plus flexibility for additional shifts for holiday cover**

**Due to rural location - this job would suit someone local or has own transport**

Role Purpose:
We are seeking a driven individual who can offer an exemplary deli counter experience to our customers through sharing their own genuine personal passion for food and production selection to increase sales and maintain a low level of wastage.

We are searching for that special someone who has a refined interest in food. You will be a person who understands food, enjoys handling it, cooking it and tasting the efforts you put into making your own dishes. We wouldn't be surprised if you have cupboards bursting at the seams with cookbooks from your favourite chefs, and hand written cards and scraps of paper that have been handed down by friends and family members. If you consider yourself a real "foodie" and you can demonstrate your love of food and share knowledge and experience of with others to inspire and support customers in making informed purchases, then you could be the integeral member of our team that we are looking for; the person who creates smiles through food, who has a passion for pairing and engages with customers to showcase our unique offerings at Lymefield from the exceptional local producers we work with.

Main Responsibilities:

- Delivering a first-class customer experience and maximising sales of products through an effective and efficient service to customers, including taking payments and using the till and card machine. Encouraging customers to sign up to the Lymefield loyalty scheme.
- Receiving stock, replenishing, rotating and managing stock and ensuring products are displayed to create maximum profitablity.
- To comply with food hygiene and health and safety to include HACCP, COSHH and Food Safety legislation and take responsibility for your own health and safety.
- Deal with customer enquiries face to face or over the telephone in an efficient manner.
- Recognise security risks through vigilance and awareness.
- Product knowledge and awareness of Vatable and non-vatable items
- To maintain and keep records including daily temperature checks of all display counters, fridges and freezers.
- To set up and clean down at the end of each day.
- To serve in the deli and take food orders for takeaway customers.
- Training other team members on deli counter equipment and procedures.
- To keep yourself clean, tidy and presentable throughout the day.
- Strong communication, task management and customer service skills.
- Availability to work weekends and holidays with occasional out of hours work for special organised events.
- Willingness to perform additional duties to facilitate the Farm Shop needs or any other ad hoc duties a different department may require.

**Job Type**: Part-time

**Salary**: £11.44 per hour

Expected hours: No less than 27 per week

**Benefits**:

- Discounted or free food
- Employee discount
- On-site parking

Schedule:

- Holidays
- Overtime

Application question(s):

- If you were approached by a customer and were asked your advice on three different cheeses for a cheese baord, what would you recommend and why?

Work Location: In person



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