Customer Advisor

4 weeks ago


Worthing, United Kingdom Adecco Full time

Customer Advisor - £12 phr + great benefits package Inside IR35- Worthing - 6 months

Our Utilities client is looking for Customer Advisor who will be responsible for providing proactive customer contact and offer updates on response times for work completion. They will be accountable for delivering the highest quality of service to customersand strive for first contact resolution where possible, whilst actively obtaining customer feedback. The post holder will liaise directly with third party suppliers on completed works and will work to resolve customer queries with internal stakeholders andreduce the number of escalated complaints.

Your Responsibilities:

- Taking daily report from third party contractors on completed work orders
- Liaising with thrid party contractors to understand detail of work completed
- Proactive customers contact to complete CTL call and updating CSMS with work completion and customer feedback
- Escalating where necessary for incomplete or unsatisfactory work
- Gather customer service feedback

You will have:

- Logical and methodical approach
- Inquisitive nature
- Self starter
- Can do attitude
- Effective communicator
- Comfortable with conflict & willing to challenge
- Ability to think fast

If this sounds interesting, do send me your CV to start a conversation around this or to apply.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.



  • Worthing, United Kingdom Page Personnel - UK Full time

    Office Based - Flexi hours **About Our Client**: Our client based in Worthing are looking for a post graduate who is keen to get into the working world. They are a great start up company who can help develop your skills and train you up. They're looking for someone computer literate with good written and spoken English. **Key Responsibilities for Post...


  • Worthing, United Kingdom Essential Employment Full time

    **Customer Services Advisor needed in Worthing £10.60phPAYE - Reference:5222474** Working in our busy Contact Centre, the duties will be to answer incoming telephone enquiries for transactional calls whilst our permanent advisors feild the high volume of calls generated by billing. You will answer calls about waste collection, environmental health and...


  • Worthing, United Kingdom Fox Morris Group Full time

    Customer Service Advisor - Adur District Council We are looking for a **Customer Service Adviser **you will be based at**:BN11 1HA** **We are currently working with local authorities across the London area to help recruit for Business Support Officers,** **Your Role**: - answer incoming telephone enquiries for transactional calls whilst our permanent...


  • Worthing, United Kingdom The Recruitment Consultancy Full time

    We are seeking a Customer Service Advisor to join our highly successful and reputable client, based in Worthing. This is an exciting opportunity for individuals looking to develop their customer service skills in a dynamic environment. The role is full time, working 37.5 hours per week, located close to East Worthing train station and there is onsite parking...


  • Worthing, United Kingdom Huntress Full time

    We are recruiting for a Customer Service Advisor to join a company based in Worthing on a full time, permanent basis. Hours are Monday to Friday, 9am-4:30pm or 9:30am-5pm. This is a fully office-based role. Duties will include but not be limited to: - Providing information, advice, and support over the telephone regarding payments - Liaising with Health &...

  • Post Graduate

    4 weeks ago


    Worthing, United Kingdom Page Personnel Finance Full time

    Our client based in Worthing are looking for a post graduate who is keen to get into the working world. They are a great start up company who can help develop your skills and train you up. They're looking for someone computer literate with good written andspoken English. **Client Details** Our client based in Worthing are looking for a post graduate who is...


  • Worthing, United Kingdom World of Books Full time

    Working in our busy, friendly customer services team, you will be responsible for investigating and replying to queries and complaints from purchasers, partners and suppliers. You’ll also work closely with colleagues and team leaders to share information, arrange payments, solve problems and escalate issues. A well organised approach is essential to...


  • Worthing, United Kingdom EQ Recruit Full time

    Our client has a vacancy to recruit for the role of Front Desk Receptionist/Customer Advisor at their busy dealership in Worthing. The role is to be the first point of contact in a busy dealership aftersales environment for those customers booking their cars for service, MOT and repair work. You will enter customers details onto our database, confirm work...

  • Customer Advisor

    4 weeks ago


    Worthing, United Kingdom Adecco UK Full time

    Customer Advisor - £12 phr + great benefits package Inside IR35- Worthing - 6 months Our Utilities client is looking for Customer Advisor who will be responsible for providing proactive customer contact and offer updates on response times for work completion. They will be accountable for delivering the highest quality of service to customers and strive for...


  • Worthing, United Kingdom World of Books Full time

    Working in our busy, friendly, office-based customer services team, you will be responsible for investigating and replying to queries and complaints from purchasers, partners and suppliers. You’ll also work closely with colleagues and team leaders to share information, arrange payments, solve problems and escalate issues. A well organised approach is...

  • Service Advisor

    1 month ago


    Worthing, United Kingdom Yeomans Limited Full time

    SERVICE ADVISOR - YEOMANS NISSAN WORTHING We are currently looking for a highly motivated Service Advisor to join our team at Yeomans Nissan Worthing. At Yeomans, we take great pride in our excellent customer service, working hard to ensure our customers are extremely satisfied with their experience. We always aim to meet or exceed our customers...

  • Service Advisor

    4 weeks ago


    Worthing, United Kingdom Yeomans Limited Full time

    SERVICE ADVISOR - YEOMANS NISSAN WORTHING. - We are currently looking for a highly motivated Service Advisor to join our growing team at Yeomans Nissan Worthing.- At Yeomans, we take great pride in our excellent customer service, working hard to ensure our customers are extremely satisfied with their experience. We always aim to meet or exceed our customers...

  • Hgv Service Advisor

    4 weeks ago


    Worthing, United Kingdom Accord Resourcing Full time

    Our client is a well-known and reputable HGV dealership with many depots across Southeast of England. Currently they are looking for an experienced Service Advisor / HGV Service Advisor / Automotive Service Advisor to join their busy depot. **Hours of work**: - 8am to 6pm Mon to Fri and 7am to 1pm - one in 4 Saturdays, AM only_ **Duties**: - Main point...

  • Service Advisor

    4 weeks ago


    Worthing, United Kingdom WeRecruit Auto Full time

    **Service Advisor required for a orestige dealership in Worthing** **Salary £24,000 - £32,800 OTE** **Monday - Friday 8pm-6pm and 1 in 4 Saturdays 7am - 1pm** **Requirements;** To be the main point of contact for customers visiting us to get their vehicle serviced or when they need help or advice with the upkeep of their vehicle. **Skills;** Previous...

  • Hgv Service Advisor

    1 week ago


    Worthing, United Kingdom Accord Resourcing Full time

    Our client is a well-known and reputable HGV dealership with several depots across Southeast of England. Currently they are looking for an experienced Automotive Service Advisor / HGV Service Advisor / Service Advisor to join their busy Worthing's depot. **Job role**: - Main point of contact for customers visiting us to get their vehicle serviced, or when...


  • Worthing, United Kingdom Broadwater Medical Centre Full time

    **Broadwater Medical Centre - Job Description** **Job Title: Patient Services Advisor - 15 hours a week (13.30 - 18.30 Wed, Thurs, Fri)** **Reports to: Patient Services Manager** Broadwater Medical Centre is currently seeking a Part-Time Patient Services Advisor to join our caring, friendly and fun team. We are looking for a reliable and committed...


  • Worthing, United Kingdom Rainbow Recruitment Services Full time

    Rainbow Recruitment Services are recruiting for a **Customer Service/Support Consultant **to join their client, a pioneer in the UK telecommunications and office technology industry for almost 30 years. Based out of their **Worthing Town Centre** offices, you will be joining a dynamic, customer-focused team that helps companies get the best business...


  • Worthing, United Kingdom World of Books Full time

    Working in our busy, friendly, office-based customer services team, you will be responsible for investigating and replying to queries and complaints from purchasers, partners and suppliers. You’ll also work closely with colleagues and team leaders to share information, arrange payments, solve problems and escalate issues. A well organised approach is...


  • Worthing, United Kingdom The Best Connection Employment Group Full time

    **Permanent role with immediate start !** The Best Connection in Worthing are recruiting for Customer Services Representatives to work within our busy Goring based client. You should be self-motivated and have experience of using Microsoft Office software. In return you will be paid at an above National Living Wage rate of pay along with having access to a...


  • Worthing, United Kingdom First Recruitment Services Full time

    **Position**:Social Care Support Advisor - **Salary**:£12 an hour - **Location**: Worthing - **Hours**:35 hours a week, Monday to Fridaybetween 9am - 5pm - Many company benefits We have an opportunity for a Social Care Support Advisor to join a local charity in the Worthing area, where you’ll be offering payment and support advice to existing customers...