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Guest Experience Host Weekends Only

2 months ago

Southampton, United Kingdom Brook Street Full time

**Customer Experience Host (Weekends Only)**

**£11.21 per hour (10 hours per week)**
- Southampton_
- Are you professional and driven to provide an excellent customer experience?_
- Do you have previous receptionist/front of house and administration experience?_
- Are you looking for work to cover the weekends?_

If you answered **yes** on all of the above, then read on:
Our client is recruiting for a Front of house / Customer Experience host professional who will provide a high level of customer service for their clients based in Southampton. One of the UK's leading security deposit box companies, this role will look afterhigh net-worth clients who are looking to safely and securely store their valued and expensive items.

**About the job**

You will have a wonderful way with people, keen eye for detail with good computer and cash handling experience. You will be adept at cross selling products and services in a pacey start up environment with a strong desire to succeed. Our customers are king,so you be will happy to please them every step of the way in their customer journey. If you are as passionate about security as we are, and have want it takes to join an ambitious team, we'd love to hear from you.
Key roles and responsibilities include:

- Providing extraordinary customer experience
- Cash accounting and handling
- Handling inbound customer queries in a timely, efficient and friendly manner
- Promote and pursue new sales enquiries
- Delivering high levels of process control and security
- Delivering accurate and effective administration
- Ensure commitment to all aspects of Health & Safety and GDPR for our customers and our people

**Who's right for the job?**
- Excellent oral and written communication skills
- Strong computer and numerical literacy
- Trusted and able to always act in the strictest of confidence
- Disciplined, with the ability to follow and develop strong process controls
- Enthusiasm and determination to deliver the best for our customers and people
- Intuitive self-starter who can prioritise tasks and meet deadlines
- Committed to personal and professional development
- Flexible, mature and professional

Our client offers a**pay rate of £11.21 per hour,**with 20 days holiday + Bank holidays.

**Let's get started**

This is a **permanent part-time position** with a **start as soon as possible**. This would suit someone who has worked previously in front of house or customer facing role for the last 12 months, has strong telephone communicationskills and who has a passion for providing an **excellent customer service.

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