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Night Porter

1 month ago

West London, United Kingdom Iconic Luxury Hotels Full time

**Job Ref**:ILH4409

**Branch**:The Mayfair Townhouse

**Location**:Central London

**Salary/Benefits**:Up to £32,000 including service charge

**Contract type**:Permanent

**Hours**:Full Time

**Shift pattern**:5 days out of 7 (trialling 4 nights)

**Hours per week**:40

**Posted date**:04/05/2023

**Closing date**:17/06/2023

**Expect the unexpected...**

Curious, engaging, witty and effortlessly intuitive: we are a new generation of lifestyle hotel delivering the unexpected in the heart of Mayfair. A stylish, imaginative home for the modern traveller, we redefine what it means to be a London hotel.

A place where city meets country, where past meets present, and where you'll find luxury and character in equal measure. Located on Half Moon Street alongside Piccadilly, The Mayfair Townhouse hosts 172 rooms suites, The Dandy Bar, private gym and versatile event spaces.

**What's in it for you as Night Porter?**
- Up to £32,000 package including service charge
- Employee recognition awards
- Cashback healthcare cover after probation
- Continued career development with recognised training providers
- Generous friends and family rate at Iconic Luxury Hotels
- 25% discount on all food and beverage
- Refer a friend incentive
- Wellbeing calendar of events
- Team social events, seasonal gifts and much more

**About you as Night Porter**
- Previous experience working in a Night Porter role is desirable
- Hotel/Hospitality experience is desirable but a keen interest in customer service is more important for this role
- Confidence and motivation for working throughout the night is essential
- You will have keen eye for detail, organisational skills and confident in communicating with the team

**Key Responsibilities of the Night Porter**
- To assist the Night Manager and all departments when necessary
- Support early check outs and organise settling bills ensuring payment is taken correctly
- Assist with room service / cooking light meals from night menu
- Be confident in the geography of the hotel and accessing all areas
- Be confident with fire training and fire drill practices
- To communicate with the early Duty Manager on any ongoing encounters in the night
- Establish a courteous, helpful, and friendly attitude to all guests at all times

Iconic Luxury Hotels launched The Mayfair Townhouse in December 2020.
Situated near London's Green Park, The Mayfair Townhouse is Iconic Luxury Hotels' fifth luxury hotel.

Located on Half Moon Street alongside Piccadilly, The Mayfair Townhouse will debut with 172 rooms suites. The Dandy Bar, private gym and versatile event spaces. Mayfair is synonymous with status, heritage and prestige and up until the mid 18th century was largely rural, famous for its annual May Fair. The townhouses lining Half Moon Street formed the setting for Oscar Wilde's The Importance of Being Earnest.

**STAY OVER**
172 rooms suites

**LOCATION**
The Mayfair Townhouse is in a discreet London address that is steps away from Green Park, upscale shopping and several of London's most acclaimed restaurants.

**FOOD BEVERAGE**
The Dandy Bar

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