Voids Surveyor

**Rate**:£49.80 per hour (umbrella)
**Term**: 6 months
**Hours per week**: 37
**Job purpose**:To provide the day to day repair service to tenants and maintain the Council’s housing stock. To manage the day to day repair/void contracts and contractors to a high standard providing high quality repair services to the Council and tenant. To support the Senior Technical Officer and other technical staff in achieving the priorities and objectives of the Council.
**Core accountabilities**:1. Dealing with the reactive and planned property maintenance requirements of the Council’s dwellings within a prescribed budget and aligned to the contract, and to ensure compliance with the current Decent Homes Standard.
2. Investigate repair requests, diagnose faults and complaints, commission repairs and supervise them through to completion. Carrying out pre and post inspections of repairs in line with the current contract requirements.
3. Establish appropriate effective working relationships with the current contractor/s which support and grow the partnership.
4. Provide a supportive technical duty surveyor function to the current contractor/s, and the contact centre team on a rota basis.
5. Undertake the preparation of condition surveys to enable the implementation of the planned and cyclical maintenance programmes.
6. To manage the quoted works and exclusion works elements of this contract to ensure value for money and accuracy of these works in line with the contract.
7. Processing/managing claims for payment in line with specific Contract terms, set limits, Statutory Regulations, procurement rules and EDDC Standing Orders.
8. Monitoring contractors on site and reporting on performance issues while ensuring value for money.
9. Survey properties to identify, log and deal with the presence of asbestos based materials.
10. To be involved in regular operational meetings with the current term contractor in order to assess contract performance.
11. Check dwellings to ensure that the Council meets its legal responsibility in relation to Statutory Compliance in line with current Regulations, e.g. gas, electric, fire, legionella, solid fuel etc.
12. To support the void team where required in preparing work specifications within tight time schedules to meet performance indicators, including pre and post inspect void works, financial management of voids etc.
13. Ensure contractors work safely and within the current Health and Safety/CDM Requirements.
14. Determining those repairs which are the tenant’s responsibility and implementing the Council’s Recharge Procedure.
15. Assisting in the management of disrepair claims to include reviewing the matter, carrying out detail site inspections, preparing detail Reports and initiating repairs.
16. Assisting in the management of complaints to include acting as a point of contact, reviewing the matter, carrying out detail site inspections, preparing detail Reports and resolving all issues.
17. Help to update the Council’s Stock Survey records held by the team, using existing property databases.
18. To help deal with general correspondence concerning property matters.
19. Assist in advancing tenant participation and involvement to ensure that tenants and leaseholders influence the management and maintenance of their homes.
20. Support the Council’s approach to equalities and diversity ensuring that our services and policies identify, address and promote the needs of our diverse community. This includes the need for safety of children and other vulnerable people.
21. Take personal responsibility for the relevant aspects of the Council’s Health and Safety Policy.
22. Ensure awareness and compliance with the Council’s policies, Code of Conduct and Constitution.

**Two key skills**:

- Experienced surveyor with relevant qualifications or experience equivalent to qualification.
- Experience of dealing with, preferable in a social housing setting

**Education/training**
- Good general education e.g. GCSE grade C and above - including Maths and English
- Qualified Building Surveyor, or equivalent qualified building degree
- Membership of a professional organisation/body e.g. RICS etc. or equivalent

**Knowledge**
- Knowledge of building construction and contract management
- A working knowledge of health and safety, gas safety, fire safety and asbestos regulations
- An understanding of good public relations
- Knowledge of current issues in housing and local government

**Pre-Compliance Checks for Successful Applicants**:
At BSS, we uphold the highest standards of screening and trust for every role. Successful applicants will undergo a comprehensive pre-compliance process in line with the Baseline Personnel Security Standard (BPSS). This includes:

- **Identity Verification**: Confirming the authenticity of your identity documents.
- **Employment History Checks**: Reviewing your occupation history for the past 3-5 years (depending on client requirement).
- **Right to Work Verification