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Birthday Experience Team Leader

4 months ago

Windsor, United Kingdom LEGOLAND Parks Full time

**Birthday Experience Team Leader**

**Location**:LEGOLAND® Windsor Resort, Windsor, SL4 4AY

**Hours**:Full time fully flexible, any 5 days out of 7

**Pay**:£11.50 per hour + pension, ongoing training and Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world

**About the LEGOLAND® Windsor Resort**

We are looking for a Birthday Experience Team Leader to join our AWESOME VIP team at the UK’s favourite children’s theme park; the LEGOLAND® Windsor Resort. The LEGOLAND Windsor Resort is the ultimate destination for families with children age 2-12. The Resort is home to two awesome LEGO themed Hotels and a host of rides, shows and attractions built around the iconic LEGO® brick. This role is based at the Windsor theme park, located in 150 acres of beautiful parkland.

In this exciting and brand-new role you will lead the team responsible for delivering birthday parties in our new LEGOLAND Playroom in the LEGOLAND Windsor Resort Hotel You’ll be the main point of contact for our VIP Birthday party guests on the day of their party, ensuring that all pre-agreed content has been delivered and elevating the experience on the day itself. You’ll lead by example, delivering LEGO build activities and coaching your team to ensure they are offering the highest standard of interactive play.
- Internally this role is known as Birthday Experience Coordinator_
- **Experience required**
- Proven experience working with children either in a birthday party, play centre or entertainment venue
- We’d love it if you had managed a small team before, experienced coaching, motivating, and troubleshooting with that team

**Perks and Benefits**:

- Pay of £11.50 per hour
- 40% discount off LEGO sets and products on the online LEGO Store
- Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world
- 25% discount in Merlin retail shops and restaurants (a brilliant extra treat when you’re using your Magic Pass to visit)
- Fortnightly pay
- Pro rata holiday allowance based on 28 days full time equivalent
- Private pension scheme
- Life assurance scheme
- Employee assistance programme
- Ongoing training & development

**About Merlin**

A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.

***Everyone Matters at Merlin**

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.