Fnol Handler

Based in Warrington my Client are seeking Motor FNOL Claims Handlers to join their expanding team.

The role will be office based, but with the flexibility to work from home 1 day per week.

**Main responsibility of the role**:
To handle motor claims on behalf of our Broker Claims Teams, for clients who require the reporting of motor vehicle incidents to their respective insurers.
Identify potential clients that would benefit from our in-house claim’s services, utilising liability assessment skills and assess individual client suitability.

**Key Accountabilities**:

- To provide a claims handling service by acting as first point of contact for clients
- Reporting and recording details of new motor incidents and submitting the FNOL to the client’s relevant motor insurer and broker.
- Liaising with insurers, repairers, and other agents.
- Promotion of our in-house claim’s services to clients

**Duties**:

- Accept Telephone and FNOL claims from clients.
- Manage the FNOL process with the client to determine the most appropriate course of action.
- Understand the claims journey as to actions required.
- Instruct repairers and service providers when required.
- Manage the repair Process with the approved repair network where appropriate.
- Initial liability assessment
- Undertake any other duties as necessary.

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