Customer Service Assistant Level 1

3 weeks ago

Whitehaven, United Kingdom Wilko Full time

**Customer Service Assistant Level 1**:

- Hourly Rate
- ** 10.62**
- Location
- ** Whitehaven**
- Contract Type
- ** Temporary**
- Hours / Specific Hours
- ** / Working four days out of seven. Sunday to Saturday, between the hours of 8-6 Monday to Saturday and 930-430 on Sunday's.***

**The Vacancy**

We love our customers. They’re just like our Customer Service Assistants - people who want to get on with stuff, get things done and get hands-on too. That’s why they come to our stores for help with all the everyday stuff that makes their world go round. As a Customer Service Assistant, you’ll play a big role in a growing business that’s as ambitious as you are.

Your role as Customer Service Assistant will be all about making sure every customer receives the very best service, every time, at the till or out on the shop floor. Thanks to your warm friendly manner, helpful approach and great product knowledge, customers will keep coming back to us every time they need to tick those to-dos off their list. Taking huge pride in what you do, you’ll make sure that the shop floor looks shipshape, and all of the stock is in the right place and of course, looks its best.

Naturally, we don’t expect you to know wilko inside and out. Which is why we train and develop our Customer Service Assistants to build the knowledge, confidence and skills they need to be the best and keep our customers smiling. However, you will need a genuine enthusiasm for customer service, the motivation to learn and a real passion for helping people - no matter what they need from us.

If you value hard work, having fun and want to be part of a happy environment that people love to work in, you’ll be well-rewarded for it. You’ll receive a really generous benefits package that includes 28 days holiday (including Bank Holidays) rising to 38 after 10 years’ service, a pension scheme, the opportunity to join our Retailer Level 2 apprenticeship scheme and team member and family discounts of 20% plus much more.

**The Company**

We're a family-owned business with honest and fair family values at our heart.

For ninety years, we've been giving our customers all the stuff they need to brighten up their homes and neaten up their gardens. And, when it comes to our people, we believe in offering the same support, for the things that matter to them too.

So, take a closer look. Discover the history, values, and commitments that make us who we are - and that you'll become part of if you join us.

**Rewards & Benefits**

**Be better every day**
- We have a fantastic incentive plan at wilko: Be Better Every Day Bonus - BBED Bonus. This is our annual cash bonus plan which is open to everyone at wilko.
- **Holidays**
- Depending on your band and length of service, your holiday package will range from 28 days - 38 days, including bank holidays. There is also the option (band and business area dependant) to purchase up to an additional 10 days holiday. Speaking of holidays, we also own a range of holiday homes across the country so if you fancy a weekend away, we could get you a great deal.
- **Pension scheme**
- To help save for your future we offer a competitive pension scheme for you to join. Contributions vary depending on your band; giving you the opportunity to save into a first class pension scheme.
- **Wilko team member discount**
- This is our most loved benefit. To help your hard-earned cash go further, you’ll enjoy a 20% discount in store and online. Even better, we offer a second discount card too (terms and conditions apply).
- **Employee benefits trust**
- Founded by Tony Wilkinson in the 1980’s, this was set up to help our team members, as and when they need it. The Trust can support you in a number
- of ways:

Holiday accommodation
- Educational benefits
- Financial support

**Wilko PERKS**
- This is an online portal where you can access amazing offers and discounts. From great discounts on shopping, days out, holidays and health and fitness, there’s lots to explore.
- **Loyalty awards**
- We believe your loyalty deserves rewarding. So, once you complete 10 years continuous service, you’ll receive a wilko gift card as a thank you for your contribution. We’ll mark your next milestone in service every 10 years after that.
- **Celebratory gifts**
- From becoming a parent to getting married or celebrating a significant anniversary - if it’s important to you, it’s important to us. So, we’ll celebrate with you with a wilko gift card.
- **Wellbeing**
- Our free and confidential advice and assistance programme can help support you in a wide range of ways. From advice about how to balance the demands of work and life, to financial and legal information, a wide range of experts are available 24/7.

  • Customer Service Assistant Level 1

    4 weeks ago

    Whitehaven, United Kingdom Wilko Full time

    **Customer Service Assistant Level 1**: - Hourly Rate - ** £10.00** - Location - ** Whitehaven** - Contract Type - ** Temporary** - Hours / Specific Hours - ** / Fully Flexible between 9am - 6pm Mon to Sat & 9.30am-4.30pm on Sundays** **The Vacancy** We love our customers. They’re just like our Customer Service Assistants - people who want to get on...

  • Customer Service Assistant Level 1

    3 weeks ago

    Whitehaven, United Kingdom Wilko Full time

    **Customer Service Assistant Level 1**: - Hourly Rate - ** 10.62** - Location - ** Whitehaven** - Contract Type - ** Permanent** - Hours / Specific Hours - ** / 30 hour contract with intention of taking on Key Holder role!** **Sunday to Saturday working, 5 over 7 days.** **Must be able to work Sunday's.** **The Vacancy** We love our customers. They’re...

  • Customer Service Assistant Level 1

    3 weeks ago

    Whitehaven, United Kingdom Wilko Full time

    **Customer Service Assistant Level 1**: - Hourly Rate - ** 10.62** - Location - ** Whitehaven** - Contract Type - ** Permanent** - Hours / Specific Hours - ** / 16 hours split over 5 days out of 7. Sunday to Saturday.** **The Vacancy** We love our customers. They’re just like our Customer Service Assistants - people who want to get on with stuff, get...

  • Customer Service Assistant Level 1

    3 weeks ago

    Whitehaven, United Kingdom Wilko Full time

    **Customer Service Assistant Level 1**: - Hourly Rate - ** 10.62** - Location - ** Whitehaven** - Contract Type - ** Temporary** - Hours / Specific Hours - ** / 6 hours weekend work, over Saturday and Sunday.** **The Vacancy** We love our customers. They’re just like our Customer Service Assistants - people who want to get on with stuff, get things done...

  • Customer Service Assistant Level 1

    4 days ago

    Whitehaven, United Kingdom Wilko Full time

    **Customer Service Assistant Level 1**: - Hourly Rate - ** 10.62** - Location - ** Whitehaven** - Contract Type - ** Permanent** - Hours / Specific Hours - ** / Key Holder Position**: **Duties would include covering management, opening and closing the store when needed. Extra rate given on top of hourly rate for these duties.** **30 Hours a week split over...

  • Customer Service Assistant

    1 week ago

    Whitehaven, Cumbria, United Kingdom Cumberland Building Society Full time

    We want to make a positive difference to the lives of our customers, our communities and our people. This means, as a customer-owned organisation, we're passionate about doing the right thing and helping people achieve their goals. Whether it's our customers that are saving for their future or buying their dream homes, supporting our communities to make a...

  • Customer Service Assistant

    2 weeks ago

    Whitehaven, United Kingdom Cumberland Building Society Full time

    We want to make a positive difference to the lives of our customers, our communities and our people. This means, as a customer-owned organisation, we’re passionate about doing the right thing and helping people achieve their goals. Whether it’s our customers that are saving for their future or buying their dream homes, supporting our communities to make...

  • Customer Service Representative

    1 week ago

    Whitehaven, United Kingdom Domino's Pizza - DS Group Full time

    Job Description: Customer Service Representative At Domino’s Pizza we’re looking for someone with lots of energy and get up and go, a positive attitude and a willingness to succeed. Have you got the right ingredients? Experience isn’t necessary as we’ll provide you with a full induction and training programme. All roles will include working shifts...

  • Deli Assistant

    3 weeks ago

    Whitehaven, United Kingdom Pelican service station Full time

    **Responsibilities**: Job Description Deli assistant We currently have a Deli assistant Vacancy in our busy deli here at Hills pelican Service station in Whitehaven. FULL TIME AND PART TIME Starting hours for the shift first shift 4.00 am-12.00 pm middle shift 7.00 am - 15.00 pm back shift 12.00pm-8.00pm. The role of the job will include production of...

  • 1:1 Teaching Assistant

    3 weeks ago

    Whitehaven, United Kingdom M2 Education Ltd Full time

    **Job type**: Full-time, Temporary **Job title**:KS2 1:1 Teaching Assistant **Start date**:March 2023 **Location**: Whitehaven, Cumbria **Pay**: £10.30- £12 per hour **Recruiter**: M2 Education **Sector**: Mainstream Primary School - A Minimum of a Level 2 qualification within childcare - Some SEND experience (if possible) - Strong A-Level and GCSE...

  • Customer Service Assistant

    2 weeks ago

    Whitehaven, United Kingdom The Cumberland Full time

    **The Vacancy** We want to make a positive difference to the lives of our customers, our communities and our people. This means, as a customer-owned organisation, we’re passionate about doing the right thing and helping people achieve their goals. Whether it’s our customers that are saving for their future or buying their dream homes, supporting our...

  • Customer Service Assistant

    4 days ago

    Whitehaven, United Kingdom The Cumberland Full time

    **The Vacancy** We want to make a positive difference to the lives of our customers, our communities and our people. This means, as a customer-owned organisation, we’re passionate about doing the right thing and helping people achieve their goals. Whether it’s our customers that are saving for their future or buying their dream homes, supporting our...

  • Customer Service Representative

    1 week ago

    Whitehaven, Cumbria, United Kingdom Domino's Pizza - DS Group Full time

    Job Description: Customer Service RepresentativeAt Domino's Pizza we're looking for someone with lots of energy and get up and go, a positive attitude and a willingness to succeed. Have you got the right ingredients?Experience isn't necessary as we'll provide you with a full induction and training programme. All roles will include working shifts during...

  • Customer Service Advisor

    2 weeks ago

    Whitehaven, United Kingdom Reed In Partnership Full time

    Reed Talent Solutions are currently working with United Utilities to recruit an Income/Customer Service Advisor on an initial six-month contract. The post-holder will be part of a team based the state of the art Whitehaven contact centre. You will provide the highest levels of customer satisfaction and service to every customer, and own a customer contact...

  • 1:1 Teaching Assistant

    1 week ago

    Whitehaven, Cumbria, United Kingdom M2 Education Ltd Full time

    Job type: Part-time, TemporaryJob title:KS2 1:1 Teaching AssistantStart date:February 2023Location: Cockermouth, CumbriaPay: £10.30- £12 per hourRecruiter: M2 EducationSector: Mainstream Primary SchoolThe hours for this role are Full time (8:30am-3.30pm). A Minimum of a Level 2 qualification within childcare Some SEND experience (if possible) Strong...

  • 1:1 Teaching Assistant

    1 week ago

    Whitehaven, Cumbria, United Kingdom M2 Education Ltd Full time

    Job type: Full-time, TemporaryJob title:KS2 1:1 Teaching AssistantStart date:March 2023Location: Whitehaven, CumbriaPay: £10.30- £12 per hourRecruiter: M2 EducationSector: Mainstream Primary School A Minimum of a Level 2 qualification within childcare Some SEND experience (if possible) Strong A-Level and GCSE grades Proactive personality with bundles of...

  • 1:1 Teaching Assistant

    2 weeks ago

    Whitehaven, United Kingdom Sense Education Full time

    Support, Educate and Nurture We are looking for a Primary Teaching Assistant for an immediate start, to work in a primary in the Whitehaven area. The position is to support a pupil with Autism during class and assisting the teacher in lessons designed to the pupil's ability at KS2. The role is to work in a small nurturing community based primary. Working...

  • 1:1 Teaching Assistant

    4 weeks ago

    Whitehaven, United Kingdom Sense Education Full time

    Support. Educate and Nurture. Sense Education are dedicated to improving the learning journey of pupils with SEND. We have an exciting new position for a Primary Teaching assistant to support a pupil with Autism. The role is to work 1:1 with the pupil and also in the class. The role is to help the pupil develop communication, literacy, numeracy and social...

  • 1:1 Teaching Assistant

    3 days ago

    Whitehaven, United Kingdom Sense Education Full time

    Support. Educate and Nurture. Sense Education are dedicated to improving the learning journey of pupils with SEND. We have an exciting new position for a Primary Teaching assistant to support a pupil with Autism. The role is to work 1:1 with the pupil and also in the class. The role is to help the pupil develop communication, literacy, numeracy and social...

  • Bank Customer Service Assistant

    3 weeks ago

    Whitehaven, United Kingdom North Cumbria Integrated Care NHS Foundation Trust (NCIC) Full time

    Bank Customer Service Assistant Band 2 - WCH The West Cumberland Hospital (WCH) Service Desk, Reception Services and Security Office are essential functions within the Trust's Facilities Department. Tasked with providing front-line receptionist duties, the post holder will also support the staffing of the WCH Security Office which undertakes a wide range...