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B3 Health Care Assistant-urgent Community

3 months ago

Solihull, United Kingdom University Hospitals Birmingham Full time

**Job summary**:
The post holder works as part of the department team under the supervision of registered nurses and:

- Participates in the delivery of patient centred care, maintaining a compassionate and professional attitude at all times.
- Contributes to the department organisation.
- Support registered nurses in the provision of caring and safe environment.
- Supervise and assist in the training of staff undertaking work experience placements in health.

The post holder will demonstrate a level of skill and understanding which enables them to undertake specific tasks delegated by the nurse in charge and in accordance with relevant procedures, guidelines and policies. They will undertake both routine and specially identified tasks for which they have been trained and assessed as competent.

MUST HOLD A VALID UK DRIVING LICENSE.

**Main duties, tasks & skills required**:

- Build partnerships and therapeutic relationships through safe, effective and non-discriminatory communication taking account of differences, capability and needs of individuals.
- Maintain a high standard of personal behaviour and ensure effective communication with all members of the multidisciplinary team, patients, carers and relatives.
- Communicate effectively with patients and carers, recognising there may be a need to utilise alternative methods of communication. Where there are barriers to understanding, as required arrange/ access to information, support and other services to aid effective communication. Greet all patients and visitors to the department with courtesy and respect, being mindful of body language and tone of voice
- Use paper and electronic systems to retrieve and record patient information in line with Trust documentation standards and operational systems.
- Obtain verbal consent from the patient before any clinical intervention is undertaken; where this is not given report this to a registered nurse.
- Answer the telephone / greet visitors promptly in a polite and professional manner and deal with enquiries as appropriate, pass on written and verbal information as required to colleagues and patients.

**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

**Job description**:
*Please Note*: For a detailed job description for this vacancy, please see attached Job Description*

**Person specification**:
**Qualifications**:
**Essential**:

- Evidence of completion of a Health Related Education and Development programme/ Care Certificate

**Desirable**:

- GCSE or equivalent to Level 2 Functional Skills Maths & English

**Experience**:
**Essential**:

- Experience of recent working in an acute hospital / provider led healthcare environment as an Health Care Support Worker
- Evidence of working in a multidisciplinary and cross agency work environment
- Experience of carrying out assigned duties after training and using initiative
- Competent in a range of clinical skills and practices relevant to the scope of practice required
- Understanding of the principles of safeguarding and Mental Capacity
- Awareness of Health and Safety issues
- Has knowledge in relation to the parameters and scope of practice in which the post holder should work and when to seek advice and support of others
- Willingness to take on new skills and develop scope of practice

**Disclosure and Barring Service Check**:
**Certificate of Sponsorship**: