Customer Assistant

6 months ago

Warrington, United Kingdom M&S Full time

**Summary**

Beauty Customer Assistant
**All the details**

**Working Pattern**

**Monday 1400-1800**
**Saturday 1600- 2000**

Fixed term until 09/06/24

**Purpose**
- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver ‘best in town’ standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve

**Key Accountabilities**
- Serve our customers efficiently and brilliantly well - on the shop floor and at service points
- Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices

**Key Capabilities**
- Understands how M&S operates, it’s strategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection

**Technical Skills/ Experience**
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Understand customer needs and spot selling opportunities
- Adapting to change
- Good Knowledge of VM principles

**Key Relationships and Stakeholders**
- Customers
- Colleagues
- Store Leadership
- BIG

  • Customer Assistant

    6 months ago

    Warrington, United Kingdom M&S Full time

    **Summary** Customer Assistant - Foods - Gemini **All the details** **Working Pattern**: Tuesday - 15:00- 21:00 Thursday - 16:00- 20:00 Friday - 16:00- 21:00 Saturday - 10:00- 16:00 This will primarily be a foods hosting role, meeting & greeting customers, being a friendly welcoming face, and assisting with any queries. **Purpose** To deliver a great...

  • Customer Assistant

    6 months ago

    Warrington, United Kingdom M&S Full time

    **Summary** Customer Assistant - Operations - Gemini **All the details** **Working Pattern**: Friday - 15:15- 00:00 Saturday - 13:15- 22:00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of...

  • Customer Assistant

    6 months ago

    Warrington, United Kingdom M&S Full time

    **Summary** Customer Assistant - Lates - Foods - Gemini **All the details** **Working Pattern to be discussed at interview** **Example shift - 18:00- 22:00** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant...

  • Customer Assistant

    6 months ago

    Warrington, United Kingdom M&S Full time

    **Summary** Customer Assistant - Weekend - Cafe - Gemini **All the details** **Work pattern to be discussed at interview** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you...

  • Customer Assistant

    6 months ago

    Warrington, United Kingdom M&S Full time

    **Summary** Customer Assistant - Foods - Gemini **All the details** **Working Pattern**: Sunday - 12:00-16:00 Saturday 16:00-20:00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the...

  • Customer Assistant

    6 months ago

    Warrington, United Kingdom M&S Full time

    **Summary** Customer Assistant - Foods - Gemini **All the details** **Working Pattern**: Saturday - 10:15- 19:00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the...

  • Customer Assistant

    6 months ago

    Warrington, United Kingdom M&S Full time

    **Summary** Customer Assistant - Through The Night - Gemini **All the details** **Working Pattern**: Week 1: Friday - 22:00- 08:00 Saturday - 22:00- 08:00 Week 2: Thursday - 22:00- 08:00 Friday - 22:00- 08:00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time...

  • Customer Assistant

    6 months ago

    Warrington, United Kingdom M&S Full time

    **Summary** Customer Assistant - Through The Night - Gemini **All the details** **Working Pattern**: Week 1: Sunday - 22:00- 08:00 Saturday - 22:00- 08:00 Week 2: Sunday - 22:00- 08:00 Monday - 22:00- 08:00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time...

  • Customer Assistant

    6 months ago

    Warrington, United Kingdom M&S Full time

    **Summary** Customer Assistant - Clothing & Home - Gemini **All the details** **Working Pattern** **Sunday 1100-1700** **Monday 1700-2100** **Tuesday 1700-2100** **Thursday 1700-2100** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and...

  • Customer Assistant

    6 months ago

    Warrington, United Kingdom M&S Full time

    **Summary** Customer Assistant - Foods - Gemini **All the details** **Working Pattern** **Wednesday 20:00-00:00** **Thursday 20:00-00:00** **Friday 20:00-00:00** **Saturday 20:00-00:00** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and...

  • Customer Assistant

    6 months ago

    Warrington, United Kingdom M&S Full time

    **Summary** Customer Assistant - Through The Night - Gemini **All the details** **Working Pattern** Monday - 22:00- 08:00 Tuesday - 22:00- 08:00 Thursday - 22:00- 08:00 Friday - 21:15- 08:00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and...

  • Customer Assistant

    6 months ago

    Warrington, United Kingdom M&S Full time

    **Summary** Customer Assistant - Through The Night - Gemini **All the details** **Working Pattern**: Sunday - 22:00- 08:00 Monday - 22:00- 08:00 Sat 21:15- 08:00 Fri 22:00- 08:00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting...

  • Customer Assistant

    6 months ago

    Warrington, United Kingdom M&S Full time

    **Summary** Customer Assistant - Lingerie / Bra Fitter - Gemini **All the details** **Working Pattern - 2 week rota** **MON 1600-2200** **TUES 1600-2200** **THURS 1600-2200** **SAT 1400-2000** **SUN 1100-1700** **MON 1600-2200** **TUES 1600-2200** **THURS 1600-2200** **Purpose** To deliver a great shopping experience for our customers, we are looking...

  • Customer Assistant

    6 months ago

    Warrington, United Kingdom M&S Full time

    **Summary** Customer Assistant - Through The Night - Gemini **All the details** **Working Pattern**: Week 1: Sunday - 22:00- 08:00 Monday - 22:00- 08:00 Tuesday - 22:00- 08:00 Week 2: Sunday - 22:00- 08:00 Monday - 22:00- 08:00 Saturday - 22:00- 08:00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues...

  • Customer Assistant

    6 months ago

    Warrington, United Kingdom M&S Full time

    **Summary** Customer Assistant - Through The Night - Gemini **All the details** **Working Pattern**: Week 1: Sunday - 21:15- 08:00 Tuesday - 22:00- 08:00 Wednesday - 22:00- 08:00 Thursday - 22:00- 08:00 Week 2: Wednesday - 22:00- 08:00 Thursday - 22:00- 08:00 Friday - 22:00- 08:00 Saturday - 22:00- 08:00 **Purpose** To deliver a great shopping...

  • Customer Assistant

    6 months ago

    Warrington, United Kingdom M&S Full time

    **Summary** Customer Assistant - Operations - Through The Night - Gemini **All the details** **Working Pattern**: Week 1: Tue - 22:00- 08:00 Wednesday - 22:00- 08:00 Thursday - 22:00- 08:00 Friday - 21:15- 08:00 Week 2: Wednesday - 22:00- 08:00 Thursday - 22:00- 08:00 Saturday - 22:00- 08:00 Friday - 21:15- 08:00 **Purpose** To deliver a great shopping...

  • Customer Assistant

    6 months ago

    Warrington, United Kingdom M&S Full time

    **Summary** Customer Assistant - Foods - Gemini **All the details** **Working Pattern**: Week 1: Sunday - 20:00- 00:00 Tuesday - 20:00- 00:00 Wednesday - 20:00- 00:00 Thursday - 20:00- 00:00 Friday - 20:00- 00:00 Week 2: Monday - 20:00- 00:00 Tuesday - 20:00- 00:00 Wednesday - 20:00- 00:00 Friday - 20:00- 00:00 Saturday - 20:00- 00:00 **Purpose** To...

  • Customer Assistant

    6 months ago

    Warrington, United Kingdom M&S Full time

    **Summary** Customer Assistant - Foods - Gemini **All the details** **Working Pattern**: Week 1: Sunday - 20:00- 00:00 Monday - 20:00- 00:00 Tuesday - 20:00- 00:00 Saturday - 20:00- 00:00 Week 2: Sunday - 20:00- 00:00 Monday - 20:00- 00:00 Tuesday - 20:00- 00:00 Saturday - 20:00- 00:00 **Purpose** To deliver a great shopping experience for our...

  • Customer Assistant

    6 months ago

    Warrington, United Kingdom M&S Full time

    **Summary** Customer Assistant - Foods - Gemini **All the details** **Working Pattern**: Week 1: Sunday - 20:00- 00:00 Monday - 20:00- 00:00 Wednesday - 20:00- 00:00 Thursday - 20:00- 00:00 Friday - 20:00- 00:00 Week 2: Monday - 20:00- 00:00 Tuesday - 20:00- 00:00 Thursday - 20:00- 00:00 Friday - 20:00- 00:00 Saturday - 20:00- 00:00 **Purpose** To...

  • Customer Service Assistant

    6 months ago

    Warrington, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Warrington, WA2 8HZ **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt...